Arts, Music and Cultural Venues

Arts, Music and Cultural Venues

We regularly review our performance to ensure we are delivering an excellent service. We measure our performance against our service standards.

View our customer information here. ​


2017 Performance of our Key Service Standards

This is a result of the Glasgow Life Customer Satisfaction Survey compared to our Service Standards.  This survey was conducted by a sample of 512 customers of Glasgow Arts, Glasgow Music and Cultural Venues July 2016 - August 2017. 


Overall Results

Overall Customer Satisfaction Rating - 97%

Customer Satisfaction Target for 2017/2018 - 95%

 


*This is measured by using the average social media response time.

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