Accessibility

Glasgow Life is committed to meeting the requirements of the Disability Discrimination Act (DDA) and makes every effort to ensure its communications are accessible.

However, if as a person with a disability, you encounter difficulties, please don’t hesitate to contact us and make us aware of the issue.

This web site follows the W3C's Web Accessibility Initiative's (WAI) Guidelines. The Glasgow Life web portal meets WCAG 2.0 AA guidelines. You can find out more from the Web Accessibility Initiative website.

Text size

If you want to view this Web site in a larger text size you will need to adjust your browser settings.

• PC / Internet Explorer 6 From the top menu bar, select View and point to Text size
• PC / Internet Explorer 7 From the menu bar underneath the search field, select Page and point to Text size
• PC / other browsers Increase text size: Hold down the CTRL key and press + Decrease text size: Hold down the CTRL key and press –
• Mac / all browsers Increase text size: Hold down the Command key and press + Decrease text size: Hold down the Command key and press -

Changing colours

Changing the site's background colour can be particularly useful for users who rely on magnification technology as white can produce an uncomfortable glare. It is also possible to change the colour of body text on the site.  Both can be achieved by changing preferences in your browser:

Microsoft Internet Explorer

• go to the Tools menu
• select Internet Options
• select Accessibility
• put a tick in the box next to "Ignore colors specified on web pages"
• select OK
• select Colors
• ensure no tick in the box next to "Use windows colors"
• use Text and Background colour selectors
• confirm colours OK
• confirm options OK

Firefox

• go to the Tools menu
• select Options
• within options select Content
• select Colors
• ensure no tick in the box next to "Allow pages to choose their own colors"
• ensure no tick in the box next to "Use system colors"
• use Text and Background colour selectors
• confirm colours OK
• confirm options OK
• Use function key F5 to refresh the screen

Access Keys

This web site supports the use of access keys, which enables the user to navigate the site using keyboard shortcuts.

Access keys defined for this site.

The following access keys have been defined for the web site:

• 1 Home page
• 3 Sitemap
• 4 Search Text Box
• 6 Help 
• 9 Contact us
• S Skip navigation (Skip to main content)
• N Skip to main left navigation

The key combination for these access keys depends on your web browser.

• Internet Explorer (Windows): Alt + access key, followed by Enter.
• Firefox 1.5 and below, Mozilla, Netscape 6 and above (Windows): Alt + access key.
• Firefox 2 (Windows): Alt + Shift + access key.
• Opera (Windows and Macintosh): Shift + Esc + access key.
• Macintosh browsers (Safari 1.2, Internet Explorer 5.2, Firefox, Mozilla, Netscape 6 and above): Ctrl + access key.

Images

• All functional images used in this site include titles and descriptive ALT tags.

Video and audio

• Where core Glasgow Life content is relayed via audio and/or video files, these files are accompanied by PDF transcripts.

Viewing/Listening to PDFs

Many Glasgow Life leaflets and application forms are available for downloading. Most of these documents are in PDF format which means they can only be viewed using Adobe Reader.

Read Out Loud

The latest version of Adobe Reader, comes with the ability to 'read' the PDF content to you. This function is known as 'Read Out Loud' and can be accessed as follows:

With the PDF you want read to you open in Adobe Reader version 6 or later, go to the 'View' menu and select 'Read Out Loud', you will then have the option to 'Read This Page Only' or 'Read To End Of Document'.

You can download the latest version of Adobe Acrobat Reader from Adobe's website.

Browsealoud

This is a Browsealoud-enabled website. This meansBrowseAloud lets you can have the content read to you. This includes PDF and Word files. Find out more about Browsealoud from our BrowseAloud page.