Frequently Asked Questions

Frequently Asked Questions

Here are some examples of the Questions people ask us:

 ‘My family is in shock since we found out I have cancer, where can we go  for support?’

Just click here​ to find out where your nearest library based cancer                information and support service is and when it is open.

‘How can I find out more about the type of cancer I have?’

Come along to your local drop in centre and our specially trained volunteers will help you to find the information you need.

 ‘I’m really worried about money, who can I speak to about accessing any benefits I might be entitled to and any other financials problems.

We can put you in touch with your local Macmillan Benefits Advisor and in
many cases you can arrange to meet them in your local library. Benefits and financial advice is provided by a team of specially trained advisors from Glasgow City Council’s financial inclusion services.

‘My friend has just been diagnosed with cancer, I’m so upset and I don’t know what to say to her?

Lots of people feel afraid or confused about what to say when someone they know has been diagnosed with cancer, our specially trained volunteers are on hand to sit down and down and talk this through with you.

‘I’m finding it really difficult to relax since we found out he has cancer, can you help?

We work with another charity called Cancer Support Scotland who provide        Complementary Therapies such as massage and reflexology, free of charge, to anyone affected by cancer (patients, carers and friends) in some of our libraries.  Just drop in to your local centre to find out more.

‘I looked online for information about my cancer, but there is so much out there and I don't know what I can trust, can you help?

Yes, we have free internet access in all our libraries and our volunteers can help you find information online that you can trust.

‘I have questions about my treatment and how it will affect me, can you answer them?’

No, any questions you have about your treatment should always be directed to your healthcare team.  We are not a medical service and are  unable to answer any questions you have about your treatment, however Macmillan Support Line is staffed by experienced cancer nurses and you can call them on 0808 808 0000.

‘My nurse suggested that counselling might help me, but I’ve no idea how to go about finding out more’

Our volunteers can put you in touch with Cancer Support Scotland, a local
charity who provide free of charge ‘Talking Therapy’ (counselling) in some of our libraries. Just drop into your local centre to find out more.

‘A friend of mine said it can be good to talk to someone else who has had cancer, but I don’t know anyone’

By visiting our drop-in centres you will often meet other people who have had cancer and have the chance to chat to them about how cancer is affecting you.

‘Someone told me that keeping active is good for you during and after cancer treatment – is that true?’

Yes. There is lots of research to show that being active during and after        ​treatment can significantly improve your health and even reduce the        chance of cancer coming back.  
We know this can be a daunting prospect if it’s not something you have           done before, that’s why we have set up Chi Gung classes which are gentle movement, breathing and relaxation classes held in libraries. Just ask at your local drop-in centre for more information or click here to request a member of the team to call you back.

Glasgow Life also provides an exercise class specifically for people who        have had cancer. To find out more ask at your local drop-in centre or visit the web page by clicking here.

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