Welfare and Benefits Advice

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Welfare and Benefits Advice

Man and woman discussing paperworkOur advice partners offer a wide range of services, now available in many of our libraries

Our Advice Partners

Glasgow Life is working with a range of partners offering free and confidential advice and support within selected libraries and some community centres. 

These partners include Glasgow City Council's Council Tax and Housing Benefit team, the Citizens Advice Bureau, Jobs and Business Glasgow and Govan Law Centre. 

Support is available on a wide range of issues like benefit claims including Universal Credit, as well as searching for work and legal or consumer advice. 

Find out what's available in your area

You can find out which advice services are available in your area from the downloadable document Advice Partners Calendar on the right of this page.

You can also get more information on each of our advice partners below or from their own websites at the links provided.​​ 

Other support from Glasgow Libraries

Glasgow Libraries also offer a wide range of support if you are looking for work, need to improve your computer skills or want to brush up on your reading, writing or numbers. if you're looking to boost your CV, Glasgow Life offers a range of volunteering opportunities. You can get more information on all of these services under Related Links on the right of this page.​​​


Council Tax and Housing Benefit

Glasgow Life in partnership with Glasgow City Council is working hard to help city residents prepare for the changes to the benefit system as a result of the UK Government’s Welfare Reform Act. 

The Act means a restructure of the benefits system which will bring all benefits together under Universal Credit. It also means changes to the way people apply for benefits. 

The majority of benefit applications and job searches will now need to be completed online.

To get ready for the changes you can use the Universal Credit​ personal planner to find out if you need to do anything differently.

You can also get more information on the support available from the Council Tax and Housing Benefit team from the Glasgow City Council website​.


Citizens' Advice Bureau

The Citizens' Advice Bureau offers free, confidential, impartial and independent information and advice and can work with you to help resolve issues.

The team can help you sort out debt worries and ensure you claim all the benefits you may be entitled to. They can help with housing and employment problems and deal with queries about consumer or tax credit issues. 

The team can also advise on housing matters, consumer affairs and can answer questions about immigration. They also have lots of experience of family and personal matters too.

The Citizens' Advice Bureau is an independent, non-profit making charity, led by a team of highly trained volunteers and specialist staff.

Find out more at the Citizens' Advice Bureau website.


Jobs and Business Glasgow 

Jobs and Business Glasgow provide a range of services to help you create a professional CV, find and apply for jobs and prepare for interviews. They also offer various training courses to help you prepare for work. 

The team have good relations with companies across the city, allowing customers access to vacancies they wouldn’t find anywhere else.

In the last 12 months, Jobs and Business Glasgow have helped over 3,500 people to move into work and 7,500 people to access training opportunities.

Get more information on all the services offered by Jobs and Business Glasgow here.


Govan Law Centre

Govan Law Centre (GLC) is a free legal resource with its main office at the Orkney Street Enterprise Centre in Glasgow. GLC now offer legal and tenancy advice in selected libraries in the city. 

Through the legal practice of Dailly & Co., Solicitors, GLC undertake expert advice, court and tribunal representation in Scotland. GLC is a member of Glasgow City Council's Glasgow Advice Partnership (GAP) which part funds its work across the South and East of Glasgow.

Find out more about Govan Law Centre here.





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