Access Information

We are committed to increasing access bo​th to our museums and to our collections.

Below is a range of information related to physical access to the Burrell Collection. You can find out about web access from our Accessibility page.

 

If you have any comments to make about any of the services we provide, or the work we do, please contact us. Contact details are on the left hand side of this page.

The Burrell Collection is in Pollok Country Park. The nearest main road to the park is Pollokshaws Road.

 

It takes about ten to fifteen minutes to walk to the Burrell Collection from the entrance to the park. There are a number of sign posts along the way.

The reception desk is on your right hand side after you enter the building through two sets of swing doors.

A gallery guide to the Burrell Collection is available from the reception desk.

Large print versions of the Visit Glasgow Museums leaflet are available from the reception desk.

Pay and display car and coach parking is available.

A number of disabled parking bays are available in the car park, and blue badge holders can park for free in any parking bay within the car park.

The Burrell Collection has full accessibility to gallery, café and restaurant areas for wheelchair users.

There are six wheelchairs available for visitors to use, please ask at reception.

There is one lift for public use, and it is located opposite the stairs which lead down to the café and restaurant. If you need to use the lift to reach the Picture Gallery on the mezzanine floor, please ask at reception.

 

Call buttons for the lift are on the left of the lift doors at each level. Control buttons on the inside of the lift are on the left as you enter the lift. The top button is an emergency button and is linked to an intercom.

The buttons below the emergency button are: top left for up; bottom left for down; top right to open doors; bottom right to close doors.

There are two sets of public toilets in the Burrell Collection. One is located within the area between the two sets of double doors as you enter the building, with the ladies on the right and gents on the left. Both toilets include an accessible toilet.

 

The other set of toilets are in the café and restaurant area. From the bottom of the stairs in the café and restaurant area, turn right and walk to end of passage. The first toilet is ladies, the second is gents.

To get to the café and restaurant, enter by main entrance through two sets of double swing doors, turn right after reception desk and shop. Follow the passage until you come to stairs on right hand side, or the lift which is behind you as you face the stairs.

 

The café and restaurant are on the next floor down. To use the café, go to the left to the counter. To use the restaurant, please wait to be seated.

A member of staff may be available to communicate in British Sign Language. Please contact a member of staff at the reception desk.

Guide and assistance dogs are welcome at the Burrell Collection, and water for guides will be provided is you ask at reception desk.