Accessibility Information

British Sign Language

A member of staff with some basic British Sign Language may be available, please enquire at reception.

Disabled parking

There six disabled parking spaces available at the museum.

Floor plans and gallery guides

Floor plans, including Braille version, and gallery guides are available from reception or downloaded from this page. 

Guide and assistance dogs

Guide and assistance dogs are welcome at the People’s Palace and Winter Gardens. Water is available on request.

Wheelchair and Pram Access

There is wheelchair and pram access to all public areas of the People’s Palace and Winter Gardens using the lifts and there also four wheelchairs available at reception for use by visitors.


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