KELVINGROVE ART GALLERY AND MUSEUM INDUCTED INTO TRIPADVISOR’S HALL OF FAME AFTER BEING AWARDED CERTIFICATE OF EXCELLENCE FOR FIVE CONSECUTIVE YEARS
Kelvingrove Art Gallery and Museum, Glasgow has been recognised as a TripAdvisor® Certificate of Excellence Hall of Fame winner. The Certificate of Excellence award celebrates excellence in hospitality and is given only to establishments that consistently achieve great traveller reviews on TripAdvisor. The ‘Hall of Fame’ was created to honour those businesses that have earned a Certificate of Excellence for five consecutive years. Winners include attractions located across the world that have continually delivered an exceptional customer experience.
Chair of Glasgow Life, Councillor Archie Graham, said: “This is a fantastic achievement which, once again, shows that Glasgow is home to some of the world’s best cultural attractions and all of Glasgow’s museums remain free to visit.
“Kelvingrove Art Gallery and Museum attracts more than a million visitors every year and with over 8000 objects on display across 22 state of the art galleries it is one of the must see attractions in Scotland. That is not only thanks to the fantastic collections on display but also the hard work, passion and creativity of our staff.
“There is no greater commendation than being recognised by our visitors. With the TripAdvisor Certificate of Excellence based on customer reviews, the accolade is a remarkable vote of confidence in our museum and our continued commitment to excellence.”
Marc Charron President, TripAdvisor for Business, added; "Winning the TripAdvisor Certificate of Excellence for five consecutive years is a remarkable feat. TripAdvisor is pleased to induct five-time award winners into the ‘Hall of Fame’. By putting a spotlight on attractions that are focused on consistently delivering great service to customers, TripAdvisor not only helps drive an improvement to standards around the world, it also gives organisations the ability to shine and stand out from the competition.”
When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honourees that takes into account the quality, quantity and recency of reviews and opinions submitted by travellers on TripAdvisor over a 12-month period as well as its ranking on the Popularity Index on the site. To qualify, an attraction must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.