TripAdvisor Certificate of Excellence award for The Mitchell Library
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Glasgow life

TripAdvisor Certificate of Excellence award for The Mitchell Library

15/06/2015
Glasgow’s prestigious Mitchell Library has been awarded the highly acclaimed TripAdvisor Certificate of Excellence. Now in its 5th year, the Certificate of Excellence award recognises establishments that consistently earn great TripAdvisor reviews from travellers.

Chair of Glasgow Life, Councillor Archie Graham, said: “The iconic Mitchell Library attracts more than 470,000 visitors every year. Libraries are at the very heart of Glasgow, and with an extensive collection of over one million items and a packed calendar of activities and events, the Mitchell Library is a dynamic cultural and historical information hub for adults and children alike.

 “This fantastic accolade, coming just one week after another of our spectacular venues, Kelvingrove, was inducted in to the TripAdvisor Hall of Fame, shows that Glasgow is home to some of the world’s best cultural attractions.

“I am delighted that our visitors have shown a huge vote of confidence in this spectacular venue, as there is no greater commendation than being recognised by the people of Glasgow, and visitors to this great city, who use this iconic library for themselves.”

Marc Charron, President of TripAdvisor for Business, added: “By putting a spotlight on businesses that are focused on delivering great service to customers, TripAdvisor not only helps drive an improvement to hospitality standards around the world, but also gives businesses both large and small the ability to shine and stand out from the competition.” 

The range of services offered at The Mitchell has grown considerably throughout its history, with the library now widely regarded as an important resource and visitor attraction for both the people of Glasgow and the wider community; combining library and information services, conference and theatre facilities and a high quality café bar in the heart of Glasgow. In recent years, Glasgow Libraries has transformed its services to allow people to participate in a vast array of activities and events, together with the more traditional services associated with a library.  

Customers have access to a full-range of exciting and up-to-date books, a leisure reading area, family history research centre and a business service complete with a wide range of online resources. Younger guests enjoy Bounce and Rhyme and Storytime sessions, whilst adults regularly attend the innovative arts, cultural and historical events on offer in The Mitchell’s theatre space.

TripAdvisor selects the Certificate of Excellence winners using a proprietary algorithm. This takes into account the quality, quantity and recency of reviews and ratings submitted by travellers on TripAdvisor across a 12-month period. Businesses must also maintain an overall TripAdvisor bubble rating of at least four out of five to qualify for the award.

Visit www.glasgowlife.org/libraries for more information, and for details of the latest events at The Mitchell Library.

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