Glasgow Life was a key partner in the delivery of the Glasgow 2014 Commonwealth Games, including: a number of Glasgow Life venues were used for the sporting competition; a huge variety of performances and events were delivered through the cultural programme; as well as managing the Host City Volunteers’ programme.
Host City Volunteers
Around 1,100 Host City Volunteers provided information and wayfinding around the city centre for visitors, spectators and residents during Games-time. Targetting previously under-represented groups, the award winning programme has been recognised as one of the most inclusive volunteering programmes ever delivered as part of a major sporting and cultural event. This research explores the experiences of those who participated as Host City Volunteers.
This research explores the experiences of those who participated as Host City Volunteers.
Partnership Working & Co-production
This report evaluated the following elements of the HCV project:
Partnership working and relationship development – a number of partner organisations worked with Glasgow Life to support delivery of the HCV project. The experiences of a number of these organisations of this process are investigated.
Co-production approach to the Our Games exhibition – 13 Host City Volunteers worked with Glasgow Museums staff to co-produce Our Games – an exhibition to celebrate the contribution of HCVs to supporting delivery of the Glasgow 2014 Commonwealth Games, and which aimed to raise public awareness of the benefits of volunteering. The exhibition was on display at the People’s Palace for 7 months in 2015, and the report explores the experiences of both volunteers and Museums’ staff of the co-production approach.
Visitor experience – it is estimated that over 65,000 people visited the Our Games exhibition. Interviews with a small sample of visitors, combined with analysis of customer comments cards, provide reflections on the visitor experience and the impact of the exhibition.