Macmillan Cancer Support has funded
Glasgow Life to set up cancer information and support services in libraries
across the city of Glasgow. The aim of the programme is to provide individuals
affected by cancer with local access to cancer information, emotional support,
and signposting to a range of different partner services. This is complimented
by a number of monthly, bi-monthly and ad-hoc ‘outreach’ services based in a
range of settings including Health Centres, Community Centres and other venues.
We are looking for volunteers from across the city to get involved in running both
the library and ‘outreach’ services on a daily basis, making a real difference
to the local community. Volunteers are at the heart of this project and are
central to the success of the services. This is a unique opportunity to make
history by being involved in the first project of its kind in the UK!
Our core training programme has been
accredited by Queen Margaret University, and is a great opportunity to expand
your skills and develop your CV. This involves two and a half days, which
includes modules on cancer awareness, listening skills, confidentiality and
boundaries. It is important that you attend the training so that you feel
comfortable and confident in your role.
We expect you to attend a one day refresher training course every two
years to ensure your knowledge is as up to date as possible. There is also an
optional learning programme scheduled throughout the year, with further
learning opportunities available to you.
Main tasks and activities for volunteers include:
- Setting up and closing down the service
- Meeting and greeting people, providing a warm welcome ot the Macmillan service
- Providing afriendly listening ear to people
- Making appointments for people
- Explaining the resources and services available in Glasgow
- Directing people to local and national services that may be of help to them
- Collecting and recording information about people who use the service and recording messages
- Referring complex enquiries to a supervisor
- Keeping the information displays stocked and up to date
- Attending quarterly volunteer development sessions to keep informed about developments in services
- Building strong community links and raising awareness of the service
- Making direct referrals to the appropraite agencies
Out of pocket expenses can be claimed on a weekly basis from the library.
There is no minimum or maximum time commitment. We encourage our volunteers to stay with us by providing them with fulfilling opportunities, and valuing them through social events, ongoing communication, development opportunities and training.