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Home Libraries Macmillan @ Glasgow Libraries

Evaluation

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Research

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A key element of Macmillan @ Glasgow Libraries has been to understand, analyse the impact of our services

Macmillan @ Glasgow Libraries Phase 1 (2014)
The report explored the progress, impact and learning from the three-year set-up phase of  Macmillan Cancer Information and Support Services @ Glasgow Libraries. It considered planning and implementation processes; whether programme objectives were achieved (including cultural and organisational change); effectiveness of the volunteer programme; outcomes achieved by volunteers and service users - particularly relating to quality of life - and the effectiveness of the partnership.


Macmillan @ Glasgow Libraries Phase 2: Baseline Report (2016)
This initial report for Phase 2 explored the difference being made by Macmillan Cancer Information and Support Services @ Glasgow Libraries, key lessons learnt, and the scope for improvement and sustainability moving forward.
Macmillan @ Glasgow Libraries Phase 2: Interim Report (2017)
The focus of this evaluation was to analyse the following seven programme objectives:
1. People that are, may be, and work with those, affected by cancer in Glasgow know where to obtain trusted information and support
2. People that accessed the service have improved their quality of life
3. Glasgow Life and its partner organisations are providing a sustainable, comprehensive, integrated cancer information and support service
4. Present and past volunteers report rewarding experience including achieving personal aims
5. The public perception of libraries includes considering them as reliable sources of health information
6. Present and past staff report rewarding experience including achieving personal aims
7. Opportunity to improve information and support services on long term conditions across the UK using programme learning


Macmillan @ West Dunbartonshire Baseline Report (2017)
In October 2015 Macmillan @ West Dunbartonshire Libraries was launched. This programme represents a partnership between Macmillan Cancer Support, West Dunbartonshire Libraries and Glasgow Life, and its innovative approach was designed to provide a more co-ordinated approach to service delivery across two neighbouring local authorities. This baseline report outlines the work done to date on this evaluation.


Macmillan @ West Dunbartonshire Interim Report (2017)
Rocket Science and Consilium have been asked to conduct a two-year evaluation of West Dunbartonshire Libraries including:
• A process evaluation to understand the successes and challenges of the implementation of the service. Implementation is innovative in its use of a consultancy approach where a single organisation acts as a centre of expertise and offers the opportunity for operational efficiency and effectiveness gains for other similar services.
• An impact evaluation to understand the early stage impacts of the service. Recognising that this programme is still in its early stages of implementation, this evaluation will look to identify some of the early findings of impacts on; those affected by cancer, other support services, volunteers and staff, and libraries.

Useful documents