Bank Staff

Our Bank

Bank staff play an important role in delivering Glasgow Life's services alongside our colleagues with contractual hours. 

As a member of the staff bank, you have no set hours and instead opt into available shifts that match with your own availability.

Your terms and conditions of employment are the same as any other employee of Glasgow Life and you are eligible for the same benefits.

Opting in for shifts

Speak to your manager about:

• how you can find out what shifts are available
• how to notify management of your availability for work
• what happens if your circumstances change

Terms and Conditions of Employment

Bank staff have the same terms and conditions of employment as our staff with contractual hours.  You will find all HR policies and procedures in our HR A-Z:

Absence/withdrawal

If you are unable to attend a pre-agreed shift, please follow the absence reporting procedure which you will find on our Absence/Attendance policy page:

Wellbeing

Please see link in Related Items below which will take you to our information pages on employee wellbeing.  There is also a link to our Employee Assistance Programme which is free for all GL staff (including bank staff) to access.

Pay

As bank staff are paid for the specific shifts they have worked, please find below a table that confirms the pay period covered on each pay day.

Speak to your manager about how to claim payment for the bank shifts you have covered.  It is your responsibility to submit your claim sheets to your manager before the payroll deadline.

Please note that the deadline in December may be amended due to seasonal holiday.  Please speak to your manager to check this.  

You will find more information about pay on our Pay Information page (see above HR Policies link or the link in Related Items below).

If you have any questions about your pay, please speak to your manager in the first instance.

Other information that your manager can help you with

Speak to your manager about:

• Uniform (if applicable)
• Signing in and out for a shift
• Daily duties
• Breaks
• Use of personal mobile phones 
• Training opportunities

Resignation

If you decide that you no longer wish to be a member of the Bank, please submit your resignation in writing to your manager.

Managers can follow the same process for any other employee leaving Glasgow Life and more information is available on the manager support page: Supporting someone who is leaving Glasgow Life