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Coronavirus (Covid-19) – Latest Information

Coronavirus - Latest Information

Reopening our venues and preparing for your return to work

With the Scottish Government continuing to ease lockdown restrictions, the focus will increasingly turn to the safe reopening of Glasgow’s businesses and workplaces.

Our Returning to Work Guide aims to give an overview of the changes we're introducing to support safe working in our buildings and venues after Covid-19. While some of the changes may differ according to where you work, the general principles apply in all our venues.

To view a list of which venues we have prioritised for reopening and to find answers to some Frequently Asked Questions, visit the Covid-19 latest information page of our website. 

All staff returning to their workplace will need to complete Glasgow Life’s mandatory ‘Coronavirus Awareness’ training course on GOLD. You can click on this link for instructions on how to access GOLD from home.

Your line manager will contact you soon to arrange a suitable date and time for a phone call to discuss your return. These documents may be helpful to read through in advance of this:

Heads of Service will inform managers as to when they should begin scheduling these conversations with their teams. In the meantime, if you have any questions please raise them with your line manager.

Frequently asked questions (FAQs), volunteering information and health and wellbeing support

Thank you to everyone across Glasgow Life for your continued commitment and hard work throughout this challenging situation.

We know you have many questions about the impact of Covid-19 on Glasgow Life's services and your role, so we've created a list of frequently asked questions.

We also know that many of you are keen to help maintain the vital services that the Glasgow City Council family delivers across the city everyday, so we've put together information on how you can register for volunteering opportunities.

And if you feel that you need some support with any aspect of your mental health, we've put together a variety of resources on our health and wellbeing page.  

We will continue to update this portal regularly, so please bookmark this page and check back often to keep up-to-date with the latest guidance. If you still have questions, please speak to your line manager.

Behind the scenes at Glasgow Life

Throughout lockdown we’ll be going behind the scenes at Glasgow Life and shining the spotlight on different areas of our organisation. Read on to find out how we’re responding to the challenges of Covid-19 and what’s on the horizon.

Internal and External Vacancies

View and apply for internal vacancies. This link will take you to a list of Glasgow Life and wider Council Family vacancies on My Job Scotland for internal fulfillment. It’s specifically for Glasgow Life staff and should not be shared more widely as not all Glasgow Life vacancies shown here will be available externally.

To view Glasgow Life vacancies that are being advertised externally, or to share them with anyone not currently employed by Glasgow Life, see external vacancies on My Job Scotland.

You will need a My Job Scotland account to be able to apply for any opportunities.

Coronavirus update – Friday 18 September

A message from our Chief Executive 

Dear colleagues

This week we reopened two of our busiest indoor sports venues at Glasgow Clubs Scotstoun and Bellahouston as well as the outdoor pitches at Glasgow Club Donald Dewar.

Fitness class at Glasgow Club Bellahouston 

The early response from our customers has shown just how popular they are, with fitness classes and gym sessions across both venues fully booked. Almost 2,500 Glasgow Club members have reactivated their memberships in recent weeks.

The priority with any venue that we reopen is to ensure that it’s safe for our customers and staff, and it’s been heartening to see the positivity and confidence that’s coming through on social media from our members about the new measures we’ve introduced in our sports centres.

A lot of work from teams across Glasgow Life has gone into making this happen and I would like to thank everyone involved for their tremendous efforts. Next week, we will continue this progress with the reopening of our Glasgow Clubs at Kelvin Hall and Castlemilk.

However, we recognise that not everyone feels ready to return to the gym yet, so this week we have also launched our new online Glasgow Club membership.

With over 20 live classes each week and an on-demand library of workout content, this will allow people who prefer to exercise at home to do so. Customers who reactivate their membership will have access to this included for free and more information is available here. 

Finally, this week marks a very special anniversary. The Glasgow Royal Concert Hall officially opened on 5 October 1990, however it was 30 years ago this week that the venue hosted its first ever concert when The Blue Nile performed to a sold-out crowd.

A number of Glasgow Life colleagues were working then and I’m sure you will join me in offering thoroughly deserved congratulations to Jo Campbell, Karen Taylor, Craig Handlin, Anne Smith, Elma Murphy, Julie Birkett, Mairi Bogan, Alex Simpson, Anne Jamieson and Edith Clarke.

It’s a truly incredible achievement that all have been with Glasgow Royal Concert Hall since that inaugural concert and I want to thank each of you for your outstanding commitment over the past 30 years.

As always, I wish everyone a safe and peaceful weekend.

Best regards

Bridget  

Dr Bridget McConnell

Chief Executive

Coronavirus update – Friday 18 September

A message from our Chief Executive:

Dear colleagues

This week we reopened two of our busiest indoor sports venues at Glasgow Clubs Scotstoun and Bellahouston as well as the outdoor pitches at Glasgow Club Donald Dewar.

The early response from our customers has shown just how popular they are, with fitness classes and gym sessions across both venues fully booked. Almost 2,500 Glasgow Club members have reactivated their memberships in recent weeks.

The priority with any venue that we reopen is to ensure that it’s safe for our customers and staff, and it’s been heartening to see the positivity and confidence that’s coming through on social media from our members about the new measures we’ve introduced in our sports centres.

A lot of work from teams across Glasgow Life has gone into making this happen and I would like to thank everyone involved for their tremendous efforts. Next week, we will continue this progress with the reopening of our Glasgow Clubs at Kelvin Hall and Castlemilk.

However, we recognise that not everyone feels ready to return to the gym yet, so this week we have also launched our new online Glasgow Club membership.

With over 20 live classes each week and an on-demand library of workout content, this will allow people who prefer to exercise at home to do so. Customers who reactivate their membership will have access to this included for free and more information is available here.

Finally, this week marks a very special anniversary. The Glasgow Royal Concert Hall officially opened on 5 October 1990, however it was 30 years ago this week that the venue hosted its first ever concert when The Blue Nile performed to a sold-out crowd.

A number of Glasgow Life colleagues were working then and I’m sure you will join me in offering thoroughly deserved congratulations to Jo Campbell, Karen Taylor, Craig Handlin, Anne Smith, Elma Murphy, Julie Birkett, Mairi Bogan, Alex Simpson, Anne Jamieson and Edith Clarke.

It’s a truly incredible achievement that all have been with Glasgow Royal Concert Hall since that inaugural concert and I want to thank each of you for your outstanding commitment over the past 30 years.

As always, I wish everyone a safe and peaceful weekend.

Best regards

Bridget  

Dr Bridget McConnell
Chief Executive
Glasgow Life

Health and Wellbeing update – Wednesday 16 September

Flu Vaccination Programme 2020:

We are again pleased to offer the opportunity for all Glasgow Life employees* to participate in the Flu Vaccination Programme. Due to Covid-19, this year’s programme will be different. We will email a vaccination voucher that you can redeem at a Boots store on a date/time that suits you. A list of participating Boots stores and step-by-step instructions on how to book your appointment will be given on the voucher.

The NHS has extended the group of people who will be offered the flu vaccine this year, including unpaid and young carers and those living in the same house as people previously shielding from coronavirus. You can find full details of all groups included in the first phase on NHS Inform and staff in these categories can request a flu vaccination from their GP.

To request your voucher, please email occupationalhealth@glasgowlife.org.uk with your name and the email address that you wish the voucher to be sent to. Vouchers are limited so please request your voucher as soon as you can to avoid disappointment and please only request a voucher if you are certain that you will use it.

The email address you give will only be used to send you a vaccination voucher. Your details will not be shared with any other party or used for any other reason. If you supply a personal email address, you are consenting to Glasgow Life contacting you via this personal email address only with regard to this flu vaccination offer. Glasgow Life will not retain your personal email information.

For more advice on preparing for cold and flu season please visit NHS Inform.

*The QIV vaccine being offered is licensed for those aged 18 and over and those under 65. Any member of staff who does not fall into the age range of 18 to 65 will be signposted to their GP for an alternative vaccine. The Trivalent (TIV) vaccine has been demonstrated to be far more effective for those over 65 and is being stocked by GP surgeries and provided freely for this age group.

Coronavirus update – Friday 11 September

A message from our Chief Executive:

Dear colleagues

Yesterday the First Minister confirmed that we will remain in phase three of the Scottish Government’s route map out of lockdown. This will be reviewed again in three weeks’ time, but it is likely that we will remain in this current phase for some time yet.

This announcement means that the planned easing of some lockdown restrictions has now moved back from September until October. Theatres, live music venues, indoor soft play facilities and indoor contact sports for people aged over 12 now have a new indicative reopening date of Monday 5 October. All the latest updates on venue reopenings can be found on our website where you will also find a revamped, more user friendly Frequently Asked Questions page.

However, we are continuing to make progress and from next week we will begin opening some of our indoor sports venues so our members can get back to enjoying the gym and fitness classes. Glasgow Club Scotstoun will welcome members back from Monday 14 September and Glasgow Club Bellahouston will reopen its doors on Wednesday 16 September. We are also reopening the outdoor pitches at Glasgow Club Donald Dewar.

Our teams have been working exceptionally hard to put in place a range of safety and hygiene measures to make sure everyone has an enjoyable and safe experience. Members will need to book in advance for all activities and arrive ready to take part as our changing facilities and lockers will not be available. They will also need to wear face coverings when they are not participating in physical activity and bring their own water for their session as our cafes and water fountains will be closed.

Our gyms may look and feel a little different for a while yet, but the reopening of our first Glasgow Clubs is a real sign of the progress we have made and will be a welcome return for so many of our members, as well as an important milestone for Glasgow Life and for the city.

You can find out more about the new ways our Glasgow Clubs will be operating by watching the short film our Chair, Cllr David McDonald, has made to show customers what they can expect.

We do understand that some of our customers may not feel ready yet to return to the gym. Our digital content will remain online and next week we will launch our new online digital membership for those who prefer to continue to keep fit at home.

Finally, as always, I would like to wish you a safe and peaceful weekend.

Best regards

Bridget

Dr Bridget McConnell
Chief Executive
Glasgow Life

Coronavirus update – Wednesday 9 September

People Strategy and Resources Team update –important pay information:

In April, we provided guidance on how pay queries would be handled during the period of restrictions that were imposed in response to the coronavirus pandemic. As these restrictions gradually continue to ease, we can now advise that all pay queries should once again be directed to Customer and Business Services (CBS). 

Actions for staff

  • Check your payslip if you’re able to, to confirm what you have been paid and to identify if there is any issue with your pay.
  • Paper payslips for non-My Portal users will be issued to your home address as normal. It’s not possible to issue paper payslips to MyPortal users.
  • Electronic payslips will be available on MyPortal in the usual way. We appreciate that some employees are still without access to systems to be able to check their payslip. If that’s the case, please only raise pay queries where they are absolutely necessary as the pandemic continues to have a considerable impact on our systems and resources. You will be able to view backdated pay slips when you do get access again.
  • If you do need to raise a query, you should speak to your line manager in the first instance. If your manager is unable to answer or resolve your query, they will contact CBS on your behalf for assistance.

Information for managers

  • Should you receive a pay query from a team member, please make sure they have followed the steps above as far as possible.
  • Email CBS at cbsservicehr@glasgow.gov.uk and include: Employee’s name / Employee’s SAP/payroll number / Details of the query / Your name and job title
  • All queries should be sent from Glasgow Life email addresses only.
  • CBS will provide a response as quickly as possible. When you receive this, you should communicate this to your employee immediately.

Payroll processing dates

The payroll schedule dates for periods 7 to 10 are outlined below for information:

SAP Period

Period Start

Period End

CBS Cut Off For O/time & Mileage

Deadline for all other changes passed to CBS for input

Portal Users Deadline Date (must be input and authorised)

Pay

Date

7

30/08/20

26/09/20

07/09/20

04/09/20

11/09/20

22/09/20

8

27/09/20

24/10/20

05/10/20

02/10/20

09/10/20

20/10/20

9

25/10/20

21/11/20

02/11/20

30/10/20

06/11/20

17/11/20

10

22/11/20

19/12/20

30/11/20

27/11/20

04/12/20

15/12/20

Coronavirus update – Friday 4 September

A message from our Chief Executive:

Dear colleagues

As you will know, earlier this week Glasgow was one of three local authority areas to have restrictions reintroduced after a rise in coronavirus cases. Under the new rules, residents of Glasgow, West Dunbartonshire and East Renfrewshire should not host visitors in their homes or visit other households. These restrictions have been put in place until Tuesday 15 September, but will be reviewed next week.

This highlights the fragility of the progress we have collectively made so far. Our day to day lives now have a much greater sense of normality about them than they did in the early months of lockdown. However, we remain a long way from normal and it’s important that we continue to follow government guidance, now more than ever, if we are to overcome Covid-19 and avoid a second spike in the winter months to come. 

On a more positive note, this week we reopened another four Glasgow Life venues: Riverside Museum and Easterhouse, Drumchapel and Gorbals libraries. As with Kelvingrove Art Gallery and Museum, the return of Riverside is proving very popular and early demand for tickets has been high.

While it’s always good to see strong performance statistics, I think the reaction from our customers is just as important in terms of demonstrating the impact of the work Glasgow Life delivers for the city. Here’s just one great example from our social media channels this week:

“It was wonderful to be back at the Riverside today. I’ve been waiting MONTHS to explore the museum again now that I’m living in Glasgow.  All the staff were excellent, so friendly, helpful and happy to see everyone. Thank you Glasgow Life for a thoroughly enjoyable day out.”

Finally, I hope you can all take the time to read the information which was shared earlier today about the optional occupational risk assessments that will be available to any member of staff who has concerns about returning to work, or who may be more vulnerable to becoming seriously ill if they contract Covid-19. This information is also available on the staff web portal.

Returning to the workplace after lockdown can seem daunting and it’s understandable to feel anxious or have questions about what your new working environment will look like.

Glasgow Life is committed to supporting all employees with their return to the workplace and I would encourage you to raise any questions or concerns during your return to work discussion with your line manager.

As always, have a safe and peaceful weekend.

Bridget

Dr Bridget McConnell
Chief Executive
Glasgow Life

Coronavirus update – Friday 4 September

Returning to the workplace – occupational risk assessments:

Returning to the workplace after lockdown can seem daunting and it’s understandable to feel anxious or have questions about what your new working environment will look like.

Glasgow Life is committed to supporting all employees with their return to work and making sure everyone has a chance to discuss any questions or concerns they may have. 

Occupational risk assessments for staff

Before any of our venues or offices reopen, we are carrying out workplace risk assessments with our Trade Union and Health and Safety reps. This is to make sure that appropriate safety and hygiene measures are in place to minimise the risk of Covid-19 transmission for all staff and customers.

We have also introduced the option of an occupational risk assessment for members of staff who have concerns about returning to work, or may be more vulnerable to becoming seriously ill if they contract the virus.

This assessment has been developed by the Scottish Government and uses factors such as age, ethnicity, BMI and any underlying health conditions to give a level of vulnerability of low, moderate, high or very high.

These results can then be used for the manager and employee to discuss any concerns and identify any adjustments that can be made to help staff return to work safely. The risk assessment is available on the Scottish Government’s website.

Your line manager will offer you the option of an occupational risk assessment if you have been shielding or have expressed concerns about returning to work. This will help inform your return to work discussion.

The risk assessment is optional and some staff may feel uncomfortable disclosing personal information with their line manager. If this is the case, please do continue to have a return to work conversation with your line manager to make sure you have a chance to raise any concerns and discuss possible adjustments.

Within the 'preparing for your return to work' section at the top of this page you'll find key documents outlining what you can expect from your return to work discussion with your line manager as well as more information on occupational risk assessments. 

Coronavirus update – Friday 4 September

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Accessing Glasgow Life’s network without a ‘VPN’ token (updated):

All Glasgow Life staff working from home can now access the network through software known as Single Factor Authentication (SFA).

If you do not currently have VPN access, you need to visit a Glasgow Life site and connect to the network using a network cable so that the computer can upload the new SFA software. Before visiting a Glasgow Life site, please discuss and agree this with your line manager.

To be eligible for this update employees should already have a Glasgow Life laptop but be without a VPN token. For employees with a token, there's no need to perform this update.

Click on this link for the steps on how to add SFA software to a laptop.

Coronavirus update – Thursday 3 September

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Learning and Development team update – training schedule:

FIRST AID TRAINING

The Learning and Development team is coordinating refresher training for all first-aiders whose extended qualifications are due to expire on Wednesday 30 September. This is required to support the reopening of our services.

We have some additional spaces left on these courses:

One day Emergency First Aid course:

  • Monday 14 September, 9.30am – 4.30pm (one space remaining)
  • Friday 18 September, 9.30am – 4.30pm (one space remaining)
  • Monday 21 September, 9.30am – 4.30pm (one space remaining)
  • Friday 2 October, 9.30am – 4.30pm (three spaces remaining) 

Three day First Aid at Work course:

  • Tuesday to Thursday, 8–10 September, 9.30am – 4.30pm (one space remaining)
  • Tuesday to Thursday, 15-17 September, 9.30am – 4.30pm (three spaces remaining)
  • Tuesday to Thursday, 22-24 September, 9.30am – 4.30pm (one space remaining)
  • Tuesday to Thursday, 29 September – 1 October, 9.30am 4.30pm (six spaces remaining)

Please email glLandDenquiries@glasgowlife.org.uk to book a space.

WEBINARS

Colleagues across Glasgow Life have been benefiting from the in-house series of webinars designed and delivered by our Learning and Development team to support our development and recovery planning. Here are the webinars you can take part in over the coming weeks.

The virtual leader

More of us are now leading our teams virtually. We are having to think differently about how we connect with our teams and optimise performance. This webinar will give you the time to explore how you are using your leadership style to get the best from your team and will share insights to support you with that challenge. Sessions are available on the following dates:

  • Friday 18 September, 10am – 11.30am
  • Monday 12 October, 10am – 11.30am

Rediscovering our resilience

Building and supporting our personal and professional resilience is more important than ever right now. In this 60-minute session you will explore what resilience is; discover how you can learn to become more resilient; and learn practical tools to help produce your own resilience plan. Sessions are available on the following dates:

  • Tuesday 8 September, 10am – 11am
  • Monday 14 September, 1.30pm – 2.30pm
  • Wednesday 23rd September, 1.30pm – 2.30pm
  • Thursday 1st October, 10am – 11am 
  • Tuesday 6th October, 1.30pm – 2.30pm

Online safeguarding guidelines

New guidance has been developed to assist colleagues across Glasgow Life to plan and deliver our services in the digital world in a safe and appropriate way. This is an interim policy in response to Covid-19 and will be reviewed when government restrictions and advice in relation to social distancing etc changes. This 90-minute webinar introduces the policy and aims to support its implementation. Sessions will run on:

  • Thursday 10 September, 1.30pm – 3pm
  • Monday 21 September, 1.30pm – 3pm
  • Tuesday 29 September, 10am – 11.30am

Design and deliver great online events

This 90-minute session will help you set-up, design and deliver great online events. Sessions are available on the following dates:

  • Wednesday 16 September, 10am – 11.30am
  • Thursday 24 September, 10am – 11.30am
  • Wednesday 7 October, 10am – 11.30am

Running online meetings with impact

This 80-minute session will give you the skills and knowledge to evaluate and improve your online meetings. You will learn how to create an effective agenda and be given guidelines and rules on running productive online meetings. Sessions are available on the following dates:

  • Monday 7 September, 1.30pm – 2.50pm  
  • Tuesday 22 September, 1.30pm – 2.50pm

How to book

To reserve your place, please email the Learning and Development Team at: glLandDenquiries@glasgowlife.org.uk with the name, date and time of the session you would like to attend. There is a maximum of 12 participants for each session and spaces will be provided on a first-come basis. If there is high demand, the Learning and Development team may be able to run additional sessions.

Support with WebEx

WebEx video-conferencing technology is relatively new to most of us. The Learning and Development team will be online 30 minutes before each training session begins to help you navigate the basic tools you will need to get started. They will not be able to fix any technical issues once the session has started, so if you would like some support please be sure to arrive early.

Coronavirus update – Friday 28 August

CLEAR Value of the Month for September – Respect: 

Glasgow Life’s Clear Value for September is ‘Respect’, and this month we are looking at how we can support those who are exempt from wearing face coverings.

As some Glasgow Life services return and venues begin to reopen we all have a responsibility to look after each other. It's important to remember that some people, for a variety of reasons, are unable to wear face coverings and are exempt.

Some may have a hidden disability that means they can’t wear a mask. Other people may rely on facial gestures or lip reading to communicate, have a lung condition or find the sensation of the mask on their skin extremely distressing.

Find out more about how we can recognise and support those who are exempt from wearing face coverings in our poster

Managers, please display this poster in your staff areas and share the key information with all staff in your teams. Please also familiarise yourself with the information on face covering exemptions on the Scottish Government's website.

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Coronavirus update – Friday 28 August