Welcome to Glasgow Life's staff portal. This page will be updated regularly regarding the ongoing impact of coronavirus (Covid-19) on our services. Please bookmark this page and check back often to keep up-to-date with our latest messaging and guidance.
Reopening our venues and preparing for your return to work
Our Returning to Work Guide aims to give an overview of the changes we're introducing to support safe working in our buildings and venues during Covid-19. While some of the changes may differ according to where you work, the general principles apply in all our venues. To view a list of which venues we have prioritised for reopening, visit the Covid-19 latest information page of our website.
All staff returning to their workplace will need to complete Glasgow Life’s mandatory ‘Coronavirus Awareness’ training course on GOLD. You can click on this link for instructions on how to access GOLD from home. Your line manager will contact you to arrange a suitable date and time for a phone call to discuss your return. These documents may be helpful to read through in advance of this:
- Returning to work – discussion template
- Returning to work – guidance notes for managers
- Returning to work – venue reopening guidance
Heads of Service will inform managers as to when they should begin scheduling these conversations with their teams. In the meantime, if you have any questions please raise them with your line manager.
Interim Homeworking Guidance and Display Screen Equipment (DSE) Assessment
To support public health and reduce the spread of Covid-19, Glasgow Life is continuing to follow the Scottish Government’s guidance on homeworking. The government’s current position is for employers to maximise homeworking where feasible.
As we continue to reopen venues and restart services, we expect that working from home, for those staff who can do so, will remain our default position. We have created new Interim Homeworking Guidance, which sets out our approach to continued homeworking as well as responsibilities for everyone.
This should be read in conjunction with Glasgow Life’s Homeworking Display Screen Equipment (DSE) Assessment, which must now be completed by all members of staff who are working from home, with support from their line manager.
Managers are reminded that individual DSE Assessments for all staff who are working from home must be completed by no later than Monday 30 November. Managers should keep a copy of each assessment on file and staff members should also retain a copy. Please familiarise yourself with these documents and discuss any queries you have with your line manager in the first instance.
Frequently asked questions (FAQs) and health and wellbeing support
Thank you to everyone across Glasgow Life for your continued commitment and hard work throughout this challenging situation. We know you have many questions about the impact of Covid-19 on Glasgow Life's services and your role, so we've created a list of frequently asked questions. And if you feel that you need some support with any aspect of your mental health, we've put together a variety of resources on our health and wellbeing page.
Internal and External Vacancies
View and apply for internal vacancies. This link will take you to a list of Glasgow Life and wider Council Family vacancies on My Job Scotland for internal fulfillment. It’s specifically for Glasgow Life staff and should not be shared more widely as not all Glasgow Life vacancies shown here will be available externally.
To view Glasgow Life vacancies that are being advertised externally, or to share them with anyone not currently employed by Glasgow Life, see external vacancies on My Job Scotland. You will need a My Job Scotland account to be able to apply for any opportunities.
New Scottish Child Payment opens for applications – Monday 9 November
The Scottish Child Payment (SCP) is a new payment for families on tax credits or certain benefits to help towards the costs of looking after a child. It offers parents £40 every four weeks for each child under the age of six.
The scheme starts on Monday 15 February 2021, but applications are open now. To apply, you need to be in receipt of one or more of the following qualifying benefits: Child Tax Credit, Income Support, Pension Credit, Working Tax Credit, Universal Credit, Income-based Jobseeker’s Allowance (JSA) or Income-related Employment and Support Allowance (ESA); and your child needs to be under six on 15 February 2021.
Scottish Child Payment will not be taken into account for UK benefit and tax credit assessments and there is no cap on the amount of children this payment can support. For more information or to make an application, call Social Security Scotland for free on 0800 182 2222 or visit www.mygov.scot/scottish-child-payment.
Active Staff autumn walking challenge – Friday 9 October
Sign up for this year’s Active Staff autumn walking challenge:
Glasgow Life staff are being encouraged to join colleagues from across the council family for this year’s Active Staff autumn walking challenge. Organised for the public sector by NHS Greater Glasgow and Clyde (NHSGCC), the annual four week challenge begins on Monday (12 October).
Teams of up to five members of staff are invited to take part in this active event, which will see you cover 1010 kilometres across a virtual route that’s the equivalent of walking from Salamanca to Grenada in Spain.
It’s easy to get involved, just form or join a team of up to five people, count your collective steps over the four week period using the Active Staff smartphone app or your fitness tracker, track your progress across the virtual route and enjoy some healthy competition with your colleagues.
In addition to prizes being offered by the organisers, Glasgow City Council will be awarding prizes to the top three teams from across the council family.
For more information and to register, visit activestaff.worldwalking.co.uk/register. If you’ve taken part in the challenge previously, you’ll need to re-register.
We’d love to hear about your progress in the challenge. If you have a fun story or an achievement you’d like to share, please email the details along with your name, contact details and a couple of images to email@example.com.
Please remember to follow all current social distancing guidelines when getting your steps in.
Health and wellbeing update – Friday 9 October
Glasgow Life Flu Vaccination Programme now closed:
We have had an exceptional response from staff across Glasgow Life to our Flu Vaccination Programme this year. We ordered more vouchers this year than previously as we expected demand to be greater given the pandemic. However, requests for vouchers have been even higher than anticipated.
Once our supply of vouchers was exhausted, we started putting staff on a waiting list should any vouchers be returned. Due to the extraordinary demand for vaccines nationwide, we are unlikely to receive any more vouchers. We have therefore taken the decision to close the programme for this year.
This means that, unfortunately, we will not be able to accept any more requests for vouchers or put anyone else on the waiting list. Those who have vouchers will still be able to use them and those on the waiting list will be contacted if a voucher becomes available.
Please be aware that the NHS has extended the group of people who can access the vaccine through their GP surgery and it’s worth checking the NHS Inform website or contacting your GP to see if you qualify.
Celebrating Black History Month – Wednesday 7 October
The Coalition for Racial Equality and Rights (CRER) coordinated the first Black History Month programme in Scotland nearly two decade ago.
Raising awareness of the history of African, Caribbean and Asian people in Scotland – people who often have a direct link with our country through slavery, colonialism and migration – Black History Month focuses on those whose sacrifices, contributions and achievements against a backdrop of racism, inequality and injustice are often forgotten about.
In recent years, Black History Month has gone from strength to strength in Scotland, with the community, voluntary and public sectors contributing dozens of events every October. Last year's programme included more than 60 events, spanning cinema, theatre, radio, exhibitions, art and poetry, walking tours, debates, science and dance.
This year has been a challenging one for all of the organisations who take part in Black History Month, including CRER. However, in the spirit of quality, not quantity, they have assembled another fantastic range of ‘virtual’ events.
Scotland's Black History Month 2020 is live, with listings, resources and more information available at blackhistorymonthscotland.org.
Health and wellbeing update – Wednesday 7 October
‘Do one thing’ to support your mental health – World Mental Health Day (10 October):
World Mental Health Day is taking place this Saturday (10 October) and it’s the most important one yet.
2020 has been a tough year for everyone, with the months of lockdown and ongoing restrictions in response to the coronavirus pandemic continuing to have a significant impact on the mental health of millions of people around the world.
This year, the theme set by the World Federation for Mental Health is 'mental health for all’. And the charity MIND is asking us all to ‘do one thing’ on Saturday that’s good for our mental health – whether that’s simply going for a walk, taking the first steps to getting support, or reaching out to help someone else. You can visit MIND’s website for more information on how to get involved.
Additionally, a pre-recorded webinar on ‘Building Better Mental Health’ will be available to all Glasgow Life staff via the Workplace Options website from Friday (9 October).
Focused on the importance of managing your mental health, the webinar will help viewers to develop a plan for positive change, including understanding the impact of self-stigma, discovering ways to combat negative thoughts and taking advantage of the free resources and support that’s available.
For more information, log-in to www.workplaceoptions.com from Friday with the user name GCC and password Employee.
If you’re feeling anxious, concerned or that you might just need a bit of additional support, then Workplace Options is available 24 hours a day. You can call them for free on 0800 247 1100 or email firstname.lastname@example.org.
The health and wellbeing section of our staff portal also hosts links to a variety of support and resources aimed at helping you to look after your mental health during this challenging time. All of our resources are recognised as best practice and are recommended by the Scottish Government to support employee wellbeing during the Covid-19 pandemic.
People update – Thursday 1 October
Leadership Development opportunity for black and minority ethnic employees:
For a sixth year, Glasgow City Council are offering places to BME employees on this year’s Developing Management and Leadership Skills (DMLS) programme. This development opportunity is also available to Glasgow Life employees.
The programme has been developed by PATH (Scotland), with funding from the Equality Unit of the Scottish Government, as a positive action measure towards addressing the under-representation of people from BME communities in management positions, leadership roles and public life.
Supporting the programme forms part of our positive action activity to provide specific development opportunities to our BME employees.
The programme aims to support people within this group to fulfill their potential and access opportunities that will result in senior management positions and public appointments becoming more representative of our communities.
The programme will examine power inequalities, the impact of racism on our culture, and the implications for people from BME communities and their relationships with others and with themselves.
The programme will also enable participants to recognise and further develop their own skills and abilities as managers and leaders, and give them the opportunity to explore how they use their skills at present, and how they want to use them in the future, in their organisations, in their communities and in wider society. They will then be able to set goals in line with their own vision and values and begin to take action to turn them into reality.
This year’s programme will be delivered online through Zoom. The half-day sessions will be held fortnightly between October 2020 and May 2021. Click on this link for the course outline and this link for feedback from previous participants.
As Council family systems cannot access Zoom, employees will have to use personal devices. There is no cost to attend this programme; with line manager approval, time will be given to take part. Places will be allocated on a first come basis.
How to register:
For further information please contact Elaine McHugh within Glasgow City Council's Chief Executive’s Department on email@example.com.
If you are interested in taking part, please speak to your line manager first then request an application form from firstname.lastname@example.org.
People update – Thursday 24 September
A message from our Chief Executive:
Delivering a sustainable future for Glasgow Life post Covid-19
Looking back to the start of this year, none of us could have predicted the impending arrival of the coronavirus pandemic and the devastating impact it would have on communities and economies around the world; and so too, on Glasgow Life.
As the charity that people in Glasgow engage with most often, Covid-19 has shown everyone what life is like without Glasgow Life; when access is curtailed to the most-used cultural, sporting and learning services in the city, which are crucial to the health and wellbeing of our citizens and visitors.
Lockdown and ongoing restrictions have wiped out Glasgow Life’s earned income over the past six months and we expect it will be some time before we can return to pre-Covid levels of participation in our services. As such, we are anticipating a £26m shortfall at our financial year-end.
In May, we placed more than 900 colleagues on furlough to enable Glasgow Life to claim much-needed financial support from HMRC. I cannot stress enough that all of our staff matter, and those who are on furlough as well as those who have been unable to work for a variety of reasons are just as important to our organisation as those who have continued to work throughout the pandemic.
However, as we have seen from the First Minister’s statements this week, we must all accept that coronavirus and the measures necessary to suppress it will be with us for many months to come. And so our priority now must be on working with Glasgow City Council to ensure the longer-term sustainability of Glasgow Life post Covid-19.
Workforce planning and redesigning our service provision
This means we will have to think differently about what we do and how we prioritise the range of culture, sport, physical activity and learning services that we provide for Glasgow’s citizens and visitors.
Glasgow Life receives an annual service fee of £77.5m from Glasgow City Council, and with this funding we have a clear remit; to make a positive impact on people’s lives and to support the health and wellbeing of Glasgow’s citizens and communities as well as the growth of the city’s economy. However, our single biggest operational cost is our people, and some £70m of our core funding from the council accounts for our staff. Therefore, in order to deliver a sustainable future we will need to redesign our organisational structure and reduce the size of our workforce.
On that basis, our Senior Management Team has been tasked with identifying options for how we might re-shape our workforce and adapt our service provision to create a new model for Glasgow Life that remains fit for purpose in the years ahead. Such options will include:
- Promoting the benefits that career breaks and flexible retirement can offer.
- Highlighting opportunities for redeployment and reskilling when vacancies in essential posts become available across the council family.
- Putting in place strict vacancy management arrangements.
- Reviewing temporary and fixed-term contracts.
- Supporting employees who may wish to voluntarily reduce their hours.
- Introducing a targeted early retirement and voluntary redundancy scheme.
I would like to reassure you that the following principles will underpin how we take any proposed changes to our workforce forward:
- We will schedule regular meetings with our Trade Unions and work in partnership to discuss proposals.
- We will communicate robust business cases for change to help employees understand these changes and the new direction for the organisation.
- Where required, we will enter into collective consultation on proposed changes.
- Where relevant, we will consult with each employee on an individual basis once collective consultation has ended.
- We will implement a consistent engagement and communication framework.
- We will consult with a view to reaching agreement.
- Where agreement cannot be reached, every effort will be given to resolving collective concerns, and following that, individual employee concerns.
- We will link multiple change initiatives where possible.
While we might not yet know what the future holds, I’m confident that we can use Covid-19 as an opportunity to reform our services, possibly in partnership with local organisations, as well as to continue delivering the very best of what we do across all of Glasgow’s communities. And while this year has been, and continues to be tough, there is still reason to be positive.
Last week we successfully launched our online Glasgow Club membership offer, which has been well received by our customers. By mid-October we will have reopened to the public: 10 libraries, three museums, 12 sports venues (including 58 football pitches) as well as Tramway. And looking ahead, from the launch of phase two of our Artist in Residence programme next month to the rescheduling of EURO 2020 and COP26 next year; in a post-Covid world, Glasgow will again shine locally and globally.
I would like to use this opportunity to thank all of you for your resilience and your continued commitment to Glasgow Life throughout these past six months. This is just the first in what will become a series of ‘people updates’ as we look to develop new and innovative ways of delivering our services in the future with a reduced workforce, and I am committed to sharing this information with you as fully and as regularly as possible.
With the weekend ahead, I hope you all have the chance to relax and recharge after another busy week.
Dr Bridget McConnell
Health and Wellbeing update – Wednesday 16 September
Flu Vaccination Programme 2020:
We are again pleased to offer the opportunity for all Glasgow Life employees* to participate in the Flu Vaccination Programme. Due to Covid-19, this year’s programme will be different. We will email a vaccination voucher that you can redeem at a Boots store on a date/time that suits you. A list of participating Boots stores and step-by-step instructions on how to book your appointment will be given on the voucher.
The NHS has extended the group of people who will be offered the flu vaccine this year, including unpaid and young carers and those living in the same house as people previously shielding from coronavirus. You can find full details of all groups included in the first phase on NHS Inform and staff in these categories can request a flu vaccination from their GP.
To request your voucher, please email email@example.com with your name and the email address that you wish the voucher to be sent to. Vouchers are limited so please request your voucher as soon as you can to avoid disappointment and please only request a voucher if you are certain that you will use it.
The email address you give will only be used to send you a vaccination voucher. Your details will not be shared with any other party or used for any other reason. If you supply a personal email address, you are consenting to Glasgow Life contacting you via this personal email address only with regard to this flu vaccination offer. Glasgow Life will not retain your personal email information.
For more advice on preparing for cold and flu season please visit NHS Inform.
*The QIV vaccine being offered is licensed for those aged 18 and over and those under 65. Any member of staff who does not fall into the age range of 18 to 65 will be signposted to their GP for an alternative vaccine. The Trivalent (TIV) vaccine has been demonstrated to be far more effective for those over 65 and is being stocked by GP surgeries and provided freely for this age group.
Behind the scenes at Glasgow Life
Throughout lockdown we’ll be going behind the scenes at Glasgow Life and shining the spotlight on different areas of our organisation. Read on to find out how we’re responding to the challenges of Covid-19 and what’s on the horizon.