Glasgow Life Universal Credit Support
- Box office telephone
- Dates and times
- 23rd Jan 2023 - 23rd Jan 2024
- 18+ years
Do you need support to make or manage your online Universal Credit claim? We can help.
If you need to make a NEW CLAIM to one of the following benefits, you will need to claim Universal Credit:
- Income Support
- Income-based Job Seekers Allowance
- Income-related Employment and Support Allowance
- Housing Benefit
- Child Tax Credit
- Working Tax Credit
If you need some support making or updating an online Universal Credit claim, please get in touch with us. You can make a face to face appointment with one of our advisors by calling 0808 169 9901 between Monday - Friday from 9am to 5pm.
Appointments are available at the following venues:
Click each library for venue information.
Monday: Springburn Library – 10am until 5pm
Monday: Royston Library – 1pm until 6pm
Tuesday: Easterhouse Library – 10am until 5pm
Wednesday: Shettleston Library – 10am until 5pm
Wednesday: Riddrie Library - 10am until 4pm
Thursday: Riddrie Library - 10am until 4pm
Friday: Bridgeton Library – 10am until 5pm
Friday: Riddrie Library - 10am until 3pm
Tuesday: Maryhill Library – 10am until 5pm
Tuesday: Knightswood Library - 10am until 1pm.
We also run a drop-in clinic from Netherton CC Welcome Place on a Tuesday from 2pm until 5pm.
Wednesday: Anniesland Library – 10am until 5pm
Thursday: Partick Library – 10am until 5pm
Thursday: Possilpark Library – 10am until 1pm
We also run a drop-in clinic from Possilpoint CC Welcome Place on a Thursday from 2pm until 5pm.
Monday: Pollok Library – 10am until 5pm
Tuesday: Gorbals Library – 10am until 5pm
Wednesday: Ibrox Library – 10am until 5pm
Wednesday: Castlemilk Library - 10am until 1pm
We also run a drop-in clinic from Castlemilk CC Welcome Place on a Wednesday from 2pm until 5pm.
Friday: Pollokshaws Library - 10am until 5pm
Friday: Govanhill Library - 10am until 1pm
We also run a drop-in clinic from Govanhill CC Welcome Place on a Friday from 2pm until 5pm.
Please have the following information available at the start of your appointment:
- Name and address information
- Telephone number and email address (if you do not have an email address, we can create one for you as part of your appointment)
- Your rent cost and landlord information if applicable
- Details of any savings, salary or any other income
- Bank account information
We can also refer you to other support services relating to:
- Digital skills courses
- Financial information and advice
- Benefits advice for people with disabilities
- Fuel bills
- Lone parent support
Interpreters are available if required.