Do you need support to make or manage your online Universal Credit claim? We can help!

If you need to make a NEW CLAIM to one of the following benefits, you will need to claim Universal Credit:

-Income Support

-Income-based Job Seekers Allowance

-Income-related Employment and Support Allowance

-Housing Benefit

-Child Tax Credit

-Working Tax Credit

If you need some support making or updating an online Universal Credit claim, please get in touch with us. You can make a face to face appointment with one of our advisors by calling 0808 169 9901 Monday - Friday, 9am to 5pm. Appointments available Friday 10:15-16:00

Please have the following information available at the start of your appointment:

- Name and address information

- Telephone number and email address (if you do not have an email address, we can create one for you as part of your appointment)

- Your rent cost and landlord information if applicable

- Details of any savings, salary or any other income

- Bank account information

We can also link you with other support services relating to:

- Digital skills courses

- Financial information and advice

- Employability

- Benefits advice for people with disabilities

- Housing

- Fuel bills

- Lone parent support

Interpreters are available if required.