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Coronavirus (Covid-19) – Latest Information

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Universal Credit - Gorbals Library (Appointment Only)

Universal Credit - Gorbals Library (Appointment Only)

Universal Credit - Gorbals Library (Appointment Only)

Book tickets

16+ years
Phone 0808 169 9901 to make an appointment to come along to Gorbals Library.

Dates and times

Every week on Monday from 18th Nov 2019
10:00AM - 5:00PM

Hosted sessions where our trained, helpful staff will advise you on how to apply for Universal Credit. Appointments can last for up to 1.5 hours and can include filling in your forms. If you live in Gorbals and need to make a new claim for one of the following benefits, you will need to claim Universal Credit:

Income Support

Income-based Job Seekers Allowance 

Income-related Employment and Support Allowance

Housing Benefit

Child Tax Credit 

Working Tax Credit 

How can I get support?

Phone 0808 169 9901 and make an appointment to come along to Gorbals Library.

What support is offered?

A Support Officer can help you make a new application for this benefit and can also help you maintain your existing Universal Credit claim. The Support Officer can also help and guide you with other welfare rights issues and seek you further assistance if you are a job seeker or need support with digital skills. 

What do I need to claim Universal Credit?

Your (and your partner's) National Insurance Number and proof of identity

An email address and phone number

A bank, building society, post office or credit union account

Online access to make your claim and keep it updated

Proof of how much rent and any service charges you pay

Your Landlord's name and address

Details of anyone that lives with you

Details of any childcare costs you pay to a registered childcare provider

Details of any savings

Proof of any other income

Proof of your wages 

Venue Map


Gorbals Library

Crown Street, Glasgow, G5 9XD

Open Tuesday 2:00pm - 7:00pm

More venue information