Frequently Asked Questions, Terms and Conditions and Privacy Notice

Each household is entitled to request up to 6 tickets.

The ballot is via an online form which applicants complete with all their details and how many tickets they require. The data is the sorted by a third party to identify Glasgow residents and those outwith – 93% of tickets are allocated to those within Glasgow and 7% outwith. The data is then verified by a process to ensure no duplicate entries are entered into the ballot using email address, household address and name. The successful applicants are then chosen at random to ensure the system is fair to all. There is no human intervention in this process – it is all carried out by computer software by a third party.

Glasgow is a welcoming city for tourists, workers and visitors. We prioritise event tickets for citizens, while ensuring there is a proportion available for visitors to the city.

Glasgow’s Christmas Lights Switch On at George Square is a popular event in the city’s calendar and officially marks the start of the festive period in Glasgow. Since the number of potential attendees exceeds the physical space available within George Square, a means of managing spectator numbers is required.

The ballot system gives everyone a chance to apply for tickets online without having to wait in a physical queue or apply by phone. If applicants don’t have access to the internet they can visit any of our Glasgow Libraries across the city where staff are happy to assist.

All adults, children and babies MUST have their own ticket to gain access to the event.