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Coronavirus (Covid-19) – Latest Information

Coronavirus - Latest Information

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Coronavirus (Covid-19) – latest information

Glasgow Life’s response to the coronavirus (Covid-19) pandemic.

Updated Thursday 7 May at 15:30 hours

Following the Scottish Government's decision to extend the lockdown, Glasgow Life venues and services will remain closed.

The government outlined that while progress is being made, any easing of restrictions now could lead to a spike in new infections and put additional, unnecessary pressure on our NHS and other frontline health, social care and emergency services; all of whom are working round the clock to keep us safe.

The health and wellbeing of all Glasgow Life staff remains our priority and this means that our services and venues will stay closed until the government's guidance changes.

Glasgow Life Goes On

Given that the temporary suspension of our services will continue, it remains as important as ever that we communicate with our customers. Glasgow’s love for learning, exercise and entertainment has seen thousands more people subscribe to our digital services in recent weeks.

With the introduction of live Glasgow Club workouts, a steep rise in library membership and the development of virtual cultural experiences, we’ve been enabling people all across the city to enjoy our content online.

Over 120,000 home workouts have been completed and the Glasgow Club app has been downloaded thousands of times since lockdown began.

Members missing their favourite instructors are now able to take part in live classes in their own homes every day, which have proved a huge success. Glasgow Club video content has been viewed over 100,000 times on Facebook and YouTube.

People are also making use of our extensive online library services to help cope with social distancing and over 2,500 new members have registered. Library ebook issues have increased by more than 50% with almost 8,000 having been issued in the past month.

Audiobook use also continues to rise week-on-week with almost 5,000 having been accessed in the past four weeks while in the same period more than 10,000 emagazines were downloaded.

As well as 24 hours-a-day access to our online services, there’s also a variety of curated content on our social media channels, which can be found by searching #GlasgowLifeGoesOn.

We believe it’s our duty within Glasgow Life to ensure you remain connected to the places, experiences, collections and to the city that we all love and call home. Over the coming weeks we’ll be continuing to add new online content, but we also want to hear directly from you about how you’re interacting with our services; so please tell us on social media using the hashtag #GlasgowLifeGoesOn.

Thank you for your support:

Our thoughts continue to be with the families and loved ones of those directly affected by coronavirus. Glaswegians are renowned for our friendly and caring attitude and now, more than ever, we need to do everything we can to support each other through this crisis.

We will continue to put the wellbeing of our customers, communities and colleagues first, and we want to say thank you for your patience and understanding as we look forward to a healthy, confident future together.

We’ll continue to keep this page up-to-date regarding our response to the coronavirus outbreak. So whether you need it now, or in the near future, it could be worth a bookmark. You can also follow us on Twitter and Facebook for our latest updates.  

In the meantime, please find below answers to some of our most Frequently Asked Questions (FAQs).

Frequently Asked Questions about our services:

Sport 

Museums

Libraries

Arts and Music

 

Updated Friday 17 April at 10:00 hours

Staying at home and social distancing has become our new normal and so it will continue for another three weeks following the UK Government’s decision to extend the coronavirus lockdown.

The government was clear that the nation’s collective effort over the past three weeks has helped to slow the spread of the virus as it nears its peak. However, lifting any restrictions now could lead to a spike in new infections and put additional, unnecessary pressure on our NHS and other frontline health, social care and emergency services; all of whom are working round the clock to keep us safe.

The health and wellbeing of all Glasgow Life staff remains our priority and we will continue to follow government guidance. This means that our services and venues will remain closed until at least Thursday 7 May.

Glasgow Life Goes On

Given that the temporary suspension of our services will continue, it remains as important as ever that we communicate with our customers. The response to our new Glasgow Life Goes On campaign has been tremendous and demonstrates just how much the people of Glasgow value the range of services we deliver.

The Glasgow Club app has been downloaded more than 2,000 times in the past fortnight and more than 60,000 fitness sessions have been completed. At the same time, our online library has recorded a 50% increase in users with nearly 4,000 ebooks issued and more than 3,000 audiobooks and emagazines downloaded. Around a thousand new members have registered with Glasgow Libraries. These figures show that demand is only increasing.

Across Glasgow Life, our teams are working hard behind the scenes to make more of our much-loved programmes and activities available online while also doing everything they can to ensure we’re ready to reopen our doors and welcome the people of Glasgow back into our venues as soon as it’s safe to do so.

We believe it’s our duty within Glasgow Life to ensure you remain connected to the places, experiences, collections and to the city that we all love and call home. Over the coming weeks we’ll be continuing to add new online content, but we also want to hear directly from you about how you’re interacting with our services; so please tell us on social media using the hashtag #GlasgowLifeGoesOn.

Thank you for your support:

Our thoughts continue to be with the families and loved ones of those directly affected by coronavirus. Glaswegians are renowned for our friendly and caring attitude and now, more than ever, we need to do everything we can to support each other through this crisis. We will continue to put the wellbeing of our customers, communities and colleagues first, and we want to say thank you for your patience and understanding as we look forward to a healthy, confident future together.

We’ll continue to keep this page up-to-date regarding our response to the coronavirus outbreak. So whether you need it now, or in the near future, it could be worth a bookmark. You can also follow us on Twitter and Facebook for our latest updates.  

In the meantime, please find below answers to some of our most Frequently Asked Questions (FAQs).

Frequently Asked Questions about our services:

Sport 

Museums

Libraries

Arts and Music

 

Updated Monday 6 April at 14:00 hours

Glasgow Council for the Voluntary Sector (GCVS) is coordinating a directory of community support available in the city to help people and families affected by Covid-19.

If your group or organisation is providing support during the coronavirus outbreak, or if you have introduced a new service or have services with spare capacity, then GCVS is keen to hear from you. Please take five minutes to complete their short survey and for more information, visit glasgowhelps.org.

 

Updated Friday 27 March 2020 at 16:00 hours

Glasgow, in common with much of the rest of the world, is getting used to a radical new way of living. Like many other charities, the work Glasgow Life does every day, in every part of the city is changing too. We've had to close our venues in all but the most exceptional cases where people need urgent assistance.

What Glasgow Life does brings extra meaning to the lives of people who live in or visit the city. Our museums, libraries, sports facilities, events and community centres across Glasgow recorded around 19 million visits last year.

Glasgow Life’s activities help transform lives. Learning programmes in libraries; pathways to health and fitness through sport; assistance claiming benefits that are a lifeline for those most in need: these are just some of the services that offer direct help to people within our communities.

So we can continue to provide that help, Glasgow Life is changing how we do this.

Behind the scenes, we are working hard to create online versions of the activities and programmes 75 percent of Glaswegians enjoy and rely on. Already, our Glasgow Club app has been downloaded over 1000 times since Monday and users have completed over 34,000 online fitness sessions.

Thousands more are making use of our extensive library services available online to help cope with social distancing. Almost 2000 eBooks have been downloaded, more than 1000 audiobooks are being listened to and 2400 free magazines have been accessed. The best thing is, there’s much more to come.

We’ll continue to keep this page up-to-date regarding our response to the COVID-19 outbreak. So whether you need it now, or in the near future, it could be worth a bookmark. You can also follow us on Twitter and Facebook for our latest updates.    

 

Updated Monday 23 March 2020 at 23:00 hours

Following this evening’s announcements by the UK and Scottish Governments, Glasgow Life is now moving to a full lock-down. These arrangements will take a little time to process, as they require our facilities management team to put in place all necessary measures across Glasgow Life’s significant estate of 171 venues.

The majority of our staff will be at home, with all but a small handful of community venues closed. Those which remain open provide critical services, such as Universal Credit support. A limited number of venues will be opened while tenants vacate the building and our facilities team completes the necessary final building checks.

Further updates during this period of lock-down will be posted here as soon as they are available.

 

Updated Friday 20 March 2020 at 16:00 hours 

Glasgow Life provides vital culture and leisure services to thousands of people across the city and the closure of all our venues earlier this week was not a decision that we made lightly.

We expect this temporary suspension to continue until the end of April, however we are committed to communicating with and supporting our customers as best we can during this challenging period.

Glasgow Life already offers a range of free online services for people to use, including an online library which provides access to a huge range of eBooks, eAudiobooks, eMagazines, eMusic and eResources.

We’re working hard to extend these services in the days and weeks ahead while doing everything we can to ensure we’re ready to reopen our doors and welcome the people of Glasgow back into our venues as soon as it’s safe to do so.

In the meantime, we would encourage all of our customers to look out for their families, friends and colleagues. In this uncertain time, it’s important to keep in touch and check in with those who might feel the effects of social distancing and isolation more than others.

Our thoughts continue to be with the families and loved ones of those directly affected by Covid-19. Glaswegians are renowned for our friendly and caring attitude and now, more than ever, we need to take care of each other and do what we can to support everyone through this crisis.

Further updates will be posted here as soon as they are available. In the meantime, please scroll below to find answers to some of our most Frequently Asked Questions (FAQs).

 

Tuesday 17 March 2020 at 19:00 hours – all Glasgow Life services suspended

In line with the government’s advice on reducing social contact, Glasgow Life has taken the difficult decision to suspend its services from this evening. This will apply to all Glasgow Life venues across the city, which will shut from close of play on Tuesday 17 March. We expect the suspension to continue until the end of April.

Glasgow Life already offers a range of online resources for people to use, and we are intending to extend these services as soon as possible. 

All Glasgow Sport activities will be suspended, including indoor and outdoor activities as well as the outreach programme. Glasgow Club membership fees will be automatically frozen (we will do this, you do not need to contact us). Museums, concert halls and libraries will close. Community facilities will close to the public and we will contact tenants to discuss access. We will prioritise how we continue to deliver our targeted essential services.

We are sorry for the inconvenience and disruption this will cause.

Further updates will be posted here as soon as they are available. In the meantime, please find below answers to some of our most Frequently Asked Questions (FAQs).

Frequently Asked Questions about our services:

Sport 

Museums

Libraries

Arts and Music

Guidance on large gatherings:

The Scottish Government has now advised that large gatherings of 500 people or more should not take place in Scotland. This is with a view to protecting the resilience of our public services – particularly the emergency services and NHS staff – until the impact of COVID-19 has lessened substantially.

The guidance asks organisers of all large events – both indoors and outdoors – to cancel or postpone. As an organisation which delivers and supports events across Glasgow, we will continue to review the implications of this new guidance on our programmes. Equally, we are mindful of our responsibility to support every effort to delay the spread of COVID-19.

Thank you for your support:

This remains an unprecedented and challenging time, and our thoughts continue to be with everyone affected by COVID-19. We are working across Glasgow Life to manage and respond to the situation as it develops, following official advice.

Above all else, we will continue to put the wellbeing of our customers, communities and colleagues first, and we want to say thank you for your patience and understanding as we look forward to a healthy, confident future together.

We’ll continue to keep this page up-to-date regarding our response to the COVID-19 outbreak. So whether you need it now, or in the near future, it could be worth a bookmark. You can also follow us on Twitter and Facebook for our latest updates.  

Useful coronavirus (Covid-19) resources: