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Coronavirus (Covid-19) – Latest Information

Coronavirus - Latest Information

Coronavirus (Covid-19) – latest information

Glasgow Life’s response to the coronavirus (Covid-19) pandemic.

Updated Wednesday 21 October at 3pm

Following updated guidance outlined by the Scottish Government on Wednesday 21 October, all of Glasgow Life's indoor fitness classes will remain suspended until 6am on Monday 2 November.

If you've booked into a fitness class scheduled to take place before this time, we will cancel this for you and a refund of any payment will be arranged*. We’re in the process of closing off all affected fitness class bookings on our online system and the Glasgow Club app.

Similarly, all contact sport for over 18s remains suspended. If you have a pitch booking and you are over the age of 18, please be aware that this booking will be cancelled and a refund of any payment will be arranged.

Please note that all Glasgow Club gyms which are currently open will remain open throughout this period and fitness classes are available from home by visiting glasgowclub.online/ or tapping the Glasgow Club Online button in our app.

We’re working to further enhance other offers during this time and we’ll be in touch with customers soon.

For our Glasgow Club direct debit members who have reactivated their membership, please note that you are still in the free reactivation period and no payment will be collected until Monday 9 November. Due to the volume of enquiries we’re receiving, together with limited access to offices and systems for our staff, we’re unable to process requests to 're-freeze' reactivated memberships at present.

* For online/app payments this will be processed automatically; you do not need to contact us. For credit/debit cards used in venues, please visit venue reception with the card you used when paying.

 

Updated Thursday 24 September at 10am

Statement regarding the continued reopening of some of Glasgow Life’s venues:

As we have seen from the First Minister’s statements this week, we must all accept that the coronavirus pandemic and the measures necessary to suppress it will be with us for many months to come.

And with more stringent restrictions having been put in place for the next few weeks, it is likely that the country will remain in phase three of the Scottish Government’s route-map out of lockdown for some time.

During this period, Glasgow Life will continue to work to the timetable published above in terms of reopening more venues across the city. However, all dates remain indicative and are subject to change in line with ongoing Scottish Government guidance.

In recent weeks, we have reopened Ibrox, Pollokshaws, Shettleston, Partick, Easterhouse, Drumchapel and Gorbals libraries as well as Kelvingrove Art Gallery and Museum, and the Riverside Museum.

Across our sporting estate we have reopened our Glasgow Clubs at Scotstoun, Bellahouston, Kelvin Hall and Castlemilk where members can access our gyms and fitness classes (the swimming pools at Scotstoun and Bellahouston remain closed for the time being).

And we have reopened outdoor pitches at Scotstoun, Glasgow Green Football Centre, Toryglen Regional Football Centre and Glasgow Club Donald Dewar. This follows the reintroduction of some outdoor golf, lawn bowls and tennis facilities over the summer.

This week, we have announced that we are also taking forward an innovative Community Activation Pilot in partnership with four football clubs and groups across the city, which will see pitches in Stepford Sports Complex, Nethercraigs Sports Complex and Springburn Synthetic Pitch reopened in the coming weeks. You can read more about this here.

Next week (w/c 28 September), we are looking forward to welcoming our members back to Tollcross International Swimming Centre (gym, fitness classes and pools access) and Glasgow Club Gorbals (gym and fitness classes initially with pool access from w/c 5 October).

Please be aware that Glasgow Club facilities and activities are only available to members who have reinstated their membership and all sessions must be booked in advance via the Glasgow Club app or our booking website. More information regarding the use of gyms, group fitness classes, swimming pools and indoor courts is available here

The priority with every venue that we reopen is to ensure that it’s safe for our customers and staff. The response to the new measures we’ve put in place in the venues we’ve reopened has been very positive and we are continuing to work with Glasgow City Council to review and prioritise which other venues and services we can restart or reopen and when.

However, we recognise that not everyone feels ready to return to our gyms yet, so we have also launched a new online Glasgow Club membership. With over 20 live classes each week and an on-demand library of workout content, this will allow people who prefer to exercise at home to do so. Customers who reactivate their membership will have access to this included for free and more information is available here.

More widely, the digital activities and programmes that Glasgow Life has made available to the public online since the pandemic began have been used more than one million times.

As can be expected, the visitor experience within the venues we are reopening will be different for the foreseeable future. Over the weeks and months to come, we are asking the public to follow our new guidance with regards to accessing and moving around our venues, and to please book in advance when visiting our museums.

Most of all, we are encouraging people to keep themselves and others safe when visiting any of our venues by maintaining social distancing and wearing a mask or face covering, unless you have a legitimate reason not to do so. Within our sports venues, visitors will be required to wear a mask or face covering in all indoor areas except when participating in physical activities in our gyms and fitness studios. Click on this link for more information regarding face covering exemptions.

Covid-19 has had a considerable impact on the way we live and work and there is much uncertainty about what lies ahead. We will continue to share information on what this means for Glasgow Life’s future as quickly and as regularly as we can. 

We’ll continue to keep this page up-to-date regarding our response to Covid-19. So whether you need it now, or in the near future, it could be worth a bookmark. You can also follow us on Twitter, Facebook and Linkedin for our latest updates.

British Sign Language (BSL) users: For more information and the latest updates on Glasgow Life and Glasgow City Council services during the coronavirus pandemic, please visit the dedicated BSL section of the council’s website.

Support us: As one of Scotland’s largest charities, Glasgow Life is hugely grateful for the support it has received during the coronavirus pandemic, which has helped us to continue vital work in communities across the city during the most challenging of times. You can continue to help us by donating here.