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Coronavirus (Covid-19) – Latest Information

Coronavirus - Latest Information

Coronavirus (Covid-19) – latest information

Glasgow Life’s response to the Coronavirus pandemic. This page will be updated regularly regarding the ongoing impact of Covid-19 on our services. Please bookmark this page and check back often to keep up-to-date with our latest messaging.

Updated Thursday 19 November at 10am

As is mandatory under level four restrictions of the Scottish Government’s strategic framework for managing Covid-19, we will temporarily close our museums, libraries, Glasgow Club gyms and Tramway to the public from 6pm on Friday (20 November) until at least Friday 11 December.

Some of our venues will remain open to support activity which is permitted by the Government within level four. This includes community centres delivering essential childcare, venues supporting tenants who deliver permitted activities, and some non-contact outdoor sport facilities as well as those which accommodate professional and elite sport clubs and organisations.

Click here for information on the venues we are closing during level four restrictions.

What this means for Glasgow Club members

Glasgow Club venues will close from Friday at 6pm and all outdoor fitness classes will be suspended for at least three weeks. 

  • There’s no need to contact us individually
  • We will NOT be charging your direct debit in December
  • Annual (pre-paid) memberships will be extended by a month
  • Refunds for any bookings made online will automatically be refunded
  • Any payments made at venues can be refunded at the venue (before 6pm on Friday 20 November) to the card used

We’ll keep a close eye on Government guidance over the coming weeks and be ready to bring back all the fun and fitness Glasgow Club has to offer just as soon as it’s safe to do so.

Most of you have been able to enjoy some of the benefits of Glasgow Club membership since September and we’d like to thank you for your support in November when we collected our first payment since March. 

We will continue to offer activities online including our free remote and online support for older adults and those with health conditions, which is only possible thanks to your kind donations. 

As it has been throughout this pandemic, the health and wellbeing of all Glasgow Life staff and the public remains our priority. We will continue to follow the Government’s guidance and ensure that safety is at the heart of how we operate in the current environment.

We’ll continue to keep this page up-to-date regarding our response to Covid-19. So whether you need it now, or in the near future, it could be worth a bookmark. You can also follow us on TwitterFacebook, Instagram and Linkedin for our latest updates.

British Sign Language (BSL) users: For more information and the latest updates on Glasgow Life and Glasgow City Council services during the coronavirus pandemic, please visit the dedicated BSL section of the council’s website.

Support us: As one of Scotland’s largest charities, Glasgow Life is hugely grateful for the support it has received during the coronavirus pandemic, which has helped us to continue vital work in communities across the city during the most challenging of times. You can continue to help us by donating here.

 

Updated Tuesday 10 November at 4.30pm 

Following updated guidance from today (Tuesday 10 November) regarding Glasgow City Council remaining in Tier 3 of the Scottish Government’s new Covid-19 protection levels, all indoor fitness classes are suspended until at least Friday 20 November.

All affected fitness classes on our online system and the Glasgow Club app have been cancelled. Similarly, contact sport for over 18s remains suspended and so pitch bookings for games will only be available for under 18s. Clubs with over 18s players can book pitches for training purposes only.

Please note that all gyms which are currently open will remain open throughout and fitness classes are available from home by visiting glasgowclub.online or tapping the Glasgow Club Online button in our app.

 

Updated Thursday 29 October at 1pm

Following updated guidance from today (Thursday 29 October), regarding Glasgow City Council being placed in Tier 3 of the Scottish Government’s new Covid-19 protection levels, all of Glasgow Life's indoor fitness classes are suspended until at least Tuesday 10 November.

All affected fitness classes on our online system and the Glasgow Club app have been cancelled.

Similarly, contact sport for over 18s remains suspended, and so pitch bookings will only be available for under 18s.

Please note that all Glasgow Club gyms which are currently open will remain open throughout this period and fitness classes are available from home by visiting glasgowclub.online/ or tapping the Glasgow Club Online button in our app.

We’re working to further enhance other offers available during this time, such as additional online and outdoor classes, and we’ll be in touch with customers soon.

For our Glasgow Club direct debit members who have reactivated their membership, please note that you are still in the free reactivation period and no payment will be collected until Monday 9 November. Due to the volume of enquiries we’re receiving, together with limited access to offices and systems for support staff, we’re unable to process requests to 're-freeze' reactivated memberships at present.

 

Updated Thursday 24 September at 10am

Statement regarding the continued reopening of some of Glasgow Life’s venues:

As we have seen from the First Minister’s statements this week, we must all accept that the coronavirus pandemic and the measures necessary to suppress it will be with us for many months to come.

And with more stringent restrictions having been put in place for the next few weeks, it is likely that the country will remain in phase three of the Scottish Government’s route-map out of lockdown for some time.

During this period, Glasgow Life will continue to work to the timetable published above in terms of reopening more venues across the city. However, all dates remain indicative and are subject to change in line with ongoing Scottish Government guidance.

In recent weeks, we have reopened Ibrox, Pollokshaws, Shettleston, Partick, Easterhouse, Drumchapel and Gorbals libraries as well as Kelvingrove Art Gallery and Museum, and the Riverside Museum.

Across our sporting estate we have reopened our Glasgow Clubs at Scotstoun, Bellahouston, Kelvin Hall and Castlemilk where members can access our gyms and fitness classes (the swimming pools at Scotstoun and Bellahouston remain closed for the time being).

And we have reopened outdoor pitches at Scotstoun, Glasgow Green Football Centre, Toryglen Regional Football Centre and Glasgow Club Donald Dewar. This follows the reintroduction of some outdoor golf, lawn bowls and tennis facilities over the summer.

This week, we have announced that we are also taking forward an innovative Community Activation Pilot in partnership with four football clubs and groups across the city, which will see pitches in Stepford Sports Complex, Nethercraigs Sports Complex and Springburn Synthetic Pitch reopened in the coming weeks. You can read more about this here.

Next week (w/c 28 September), we are looking forward to welcoming our members back to Tollcross International Swimming Centre (gym, fitness classes and pools access) and Glasgow Club Gorbals (gym and fitness classes initially with pool access from w/c 5 October).

Please be aware that Glasgow Club facilities and activities are only available to members who have reinstated their membership and all sessions must be booked in advance via the Glasgow Club app or our booking website. More information regarding the use of gyms, group fitness classes, swimming pools and indoor courts is available here

The priority with every venue that we reopen is to ensure that it’s safe for our customers and staff. The response to the new measures we’ve put in place in the venues we’ve reopened has been very positive and we are continuing to work with Glasgow City Council to review and prioritise which other venues and services we can restart or reopen and when.

However, we recognise that not everyone feels ready to return to our gyms yet, so we have also launched a new online Glasgow Club membership. With over 20 live classes each week and an on-demand library of workout content, this will allow people who prefer to exercise at home to do so. Customers who reactivate their membership will have access to this included for free and more information is available here.

More widely, the digital activities and programmes that Glasgow Life has made available to the public online since the pandemic began have been used more than one million times.

As can be expected, the visitor experience within the venues we are reopening will be different for the foreseeable future. Over the weeks and months to come, we are asking the public to follow our new guidance with regards to accessing and moving around our venues, and to please book in advance when visiting our museums.

Most of all, we are encouraging people to keep themselves and others safe when visiting any of our venues by maintaining social distancing and wearing a mask or face covering, unless you have a legitimate reason not to do so. Within our sports venues, visitors will be required to wear a mask or face covering in all indoor areas except when participating in physical activities in our gyms and fitness studios. Click on this link for more information regarding face covering exemptions.

Covid-19 has had a considerable impact on the way we live and work and there is much uncertainty about what lies ahead. We will continue to share information on what this means for Glasgow Life’s future as quickly and as regularly as we can.