Coronavirus (Covid-19) – latest information
Glasgow Life’s response to the coronavirus (Covid-19) pandemic.
Updated Thursday 9 July at 4pm
Statement regarding Glasgow Life's phased approach to reopening some venues and services between July and October:
- View our list of venues that are reopening to the public.
- View our list of venues that are reopening for essential services.
You can also click on this link to find answers to some Frequently Asked Questions (FAQs) about the reopening of our venues while more service-specific answers are available at these links:
Since lockdown began, we’ve received hundreds of enquiries about which of our venues and facilities will be reopening and when.
This statement clarifies our current position and explains the phased approach we’ll be taking in reopening some of the city’s museums, libraries and sporting venues over the coming weeks. It also highlights the significant financial and other challenges we continue to face in re-starting any of our services.
We have identified 61 venues and facilities which we’re aiming to reopen across four phases between July and October. We’ve already delivered phase one with the reopening of 11 golf, tennis and lawn bowls facilities across the city last month.
Our second phase prioritises the reopening of community centres to support essential childcare, in line with the Scottish Government’s decision that childcare provision will return from 15 July. Given this date, we’re working with childcare operators to help them reinstate their services as safely and as quickly as possible this month.
Phase three will run concurrently with phase two throughout July and will see more of our office-based and frontline staff returning to work to prepare venues for reopening to the public. Some key tenants will also be given access in this phase.
And phase four, from August to October, will see continued support for childcare and education provision, greater access for tenants, and the reopening of some of our venues to the public more widely, in line with ongoing public health and government guidance.
As one of Scotland’s largest charities, we’re at the heart of Glasgow’s communities; delivering some of the city’s most used and most valued services. In 2019/20, more than 18m attendances were recorded across our venues and events. We care passionately about what we do and we’re proud of the difference we make to the lives of Glasgow’s citizens and visitors.
Although we’ve put in place a wide range of new online programmes and adaptations to existing provision; after 14 weeks of lockdown, local communities and businesses are understandably eager to reengage with our services and we know that demand for the reopening of our venues is extremely high.
We recognise the challenges will be immense for people in the city who are used to enjoying and, in many cases, rely on our services, but we need to balance that expectation against the complex planning which is now required to reopen any of our buildings. As we prepare for a new way of living and working after coronavirus, our fundamental concern must be to ensure that our facilities are safe for our staff and the public.
Like every organisation, we’ve been hit hard by Covid-19. The complete shutdown of Glasgow’s museums, libraries and sports venues for more than three months, together with the cancellation of most of the city’s events and festivals this year has had a considerable impact on our finances.
We have furloughed nearly 1,000 employees while many more are shielding or have underlying health or childcare issues; significantly reducing the capacity of our workforce. While the government’s Job Retention Scheme will provide some financial relief, it won’t compensate fully for the substantial losses we’re facing this year, which could run into tens of millions of pounds.
This means that some of what we did previously will not continue in the same way. It’s simply not possible. Ongoing social distancing restrictions also mean many of our 171 venues can’t re-open safely; and we will need more staff than before to be working at the venues we do reopen to ensure these restrictions are followed.
With that being the case, not all of the venues we currently run will re-open and not all of the services we deliver will continue.
Without doubt, the effects of this crisis will be felt for some time to come. That’s why we need to make the correct decisions now, such as prioritising childcare and education, to help maintain vital services in local communities and support the city’s economic recovery in the longer-term.
It’s hugely reassuring that Glasgow City Council has agreed to support us financially during this difficult period and we’ll continue to work together to review and prioritise which venues and services we can restart or reopen and when. However, there are no easy solutions and it’s highly unlikely that we will be able to return to anything like our normal service provision in the near future.
The links below show the timescale we’re working to regarding reopening. It’s as definitive as we can make it at this time given the huge number of factors outwith our control, not least any resurgence in infection rates. As it has been from the outset of this crisis, the safety of the public and our staff will remain at the heart of our decision-making.
We’ll continue to keep this page up-to-date regarding our response to Covid-19. So whether you need it now, or in the near future, it could be worth a bookmark. You can also follow us on Twitter and Facebook for our latest updates.
Updated Friday 19 June at 3.30pm
Within its route-map, the Scottish Government has outlined phase three as the period when culture, sport and leisure services may begin to re-open more fully. In line with this, our focus is on planning for the re-opening of some of our venues to the public during this phase.
As it has been from the outbreak of the pandemic, protecting our staff and customers remains our priority, and we’re continuing to be led by the government’s guidance to ensure safety is firmly at the heart of our plans. We will need significantly more staff than before to be on site at all of our venues to ensure government guidance on physical distancing is followed.
Glasgow Life is one of Scotland’s largest charities, and Covid-19 has had a considerable impact on our operations to the extent that the financial and staffing constraints we’re now facing are unprecedented.
We have nearly 1,000 staff on furlough and many more with shielding, underlying health or childcare issues; further reducing our staff availability. While the government’s Job Retention Scheme will hopefully provide some financial relief, it will not compensate fully for the significant losses we’re anticipating this financial year, which will run to tens of millions of pounds.
Glasgow City Council has agreed to support us financially to ensure our long-term sustainability and we’re doing all we can to mitigate these losses, including engaging fully in a number of national and local recovery forums to map a way forward.
However, the impact of Covid-19 means that we will have to review and prioritise which venues and services we can restart or reopen and when. We will be working in partnership with the council to do this over the weeks and months to come, but there are no easy solutions and it is very unlikely that Glasgow Life will be able to return to anything like its normal service provision in the near future.
We will continue to put the safety of the public and our staff at the forefront of any decisions we take and we will share more details about what we expect will be a phased approach to the reopening of some of our services and venues in due course.
In the meantime, please find below answers to some of our most Frequently Asked Questions (FAQs).
Frequently Asked Questions about our services:
Updated Friday 26 June at 10am
British Sign Language (BSL) users
For more information and the latest updates on changes to Glasgow Life and Glasgow City Council services during the coronavirus pandemic, please visit the dedicated BSL section of the council’s website.
Updated Monday 15 June at 9am
Glasgow Life is pleased to announce the reopening of Knightswood and Lethamhill golf courses; Kelvingrove, Knightswood, Queen’s Park and Drumchapel tennis courts; and Kelvingrove, Queen’s Park and Knightswood bowling greens from this Thursday (18 June).
Bookings must be made in advance and can be made from today (Monday 15 June). Please do not just turn up. Booking can be made here and proof of booking will need to be shown on the day.
We urge players to be considerate at this time and only book one slot per week to allow everyone a chance to play. We anticipate a high volume of bookings, so please bear with us if you can't get your desired booking time. We appreciate your help and understanding.
We have made a number of changes in our practices to ensure the safety of players and staff. These are in line with Scottish Government recommendations. Please read the following guidelines carefully.
£7.50 for nine holes
£12.00 for 18 holes
Tennis and Lawn Bowls
Thanks for taking the time to read these guidelines. Stay safe and enjoy.
Updated Monday 1 June at 3.30pm
Given that the temporary suspension of our services will continue, it remains as important as ever that we communicate with our customers. Glasgow’s love for learning, exercise and entertainment has seen thousands more people subscribe to our digital services during lockdown.
With the introduction of live Glasgow Club workouts, a steep rise in library membership and the development of virtual cultural experiences, we’ve been enabling people all across the city to enjoy our content online.
Over 120,000 home workouts have been completed and the Glasgow Club app has been downloaded thousands of times since lockdown began.
Members missing their favourite instructors are now able to take part in live classes in their own homes every day, which have proved a huge success. Glasgow Club video content has been viewed over 100,000 times on Facebook and YouTube.
People are also making use of our extensive online library services to help cope with social distancing and over 2,500 new members have registered. Library ebook issues have increased by more than 50% with almost 8,000 having been issued in the past month.
Audiobook use also continues to rise week-on-week with almost 5,000 having been accessed in the past four weeks while in the same period more than 10,000 emagazines were downloaded.
As well as 24 hours-a-day access to our online services, there’s also a variety of curated content on our social media channels, which can be found by searching #GlasgowLifeGoesOn.
We believe it’s our duty within Glasgow Life to ensure you remain connected to the places, experiences, collections and to the city that we all love and call home.
Over the coming weeks we’ll be continuing to add new online content, but we also want to hear directly from you about how you’re interacting with our services; so please tell us on social media using #GlasgowLifeGoesOn and for our latest programming, visit Glasgow Life Goes On.
Thank you for your support:
Our thoughts continue to be with the families and loved ones of those directly affected by coronavirus. Glaswegians are renowned for our friendly and caring attitude and now, more than ever, we need to do everything we can to support each other through this crisis.
We will continue to put the wellbeing of our customers, communities and colleagues first, and we want to say thank you for your patience and understanding as we look forward to a healthy, confident future together.