Arts and Music

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Throughout September/October 2025, our Colleague Feedback Survey gathered the views of 34.1 % of colleagues in the Arts and Music Team. Our commitments are:

To celebrate:

You care about the impact we have on Glasgow's communities. We trust you to do your jobs, and you show every day that you deserve that trust.

We see that trust in the way you work with customers and clients. You listen, ask thoughtful questions, and solve problems quickly. You take responsibility and find solutions. We'll keep tracking positive feedback and aim to improve it each quarter.

We want to celebrate your work more often, the difference you make, the quality you deliver, and your commitment to doing it well.

To improve:

You’ve told us you want to be more involved in decisions. You also want to understand the challenges we face, like budgets, deadlines, and other pressures, and to have open and honest conversations about them.

Managers will ask for your ideas and solutions, not just your feedback. We’ll involve you through one-to-one meetings, team discussions, and forums. We’ll set up small groups to solve problems together. We’ll also celebrate achievements more often, in ways that feel real and enjoyable.

You’ve also said you want to know more about Glasgow Life’s direction, our goals, and how you can grow within the organisation. Managers will share more updates about our performance, plans, and future direction.

To start doing:

Monthly Head of Service briefings: The Head of Arts and Music will update all managers each month on our main priorities. This will help everyone stay informed and build a stronger sense of purpose across the team.

Annual Arts and Music Forum: We’re starting a yearly event where colleagues from all areas can look back on the year and plan for the future together. This will help everyone see what others are working on, build stronger relationships, and give you a chance to connect with senior leaders.

More development and learning: We’ll offer more chances for you to build your skills at Glasgow Life and understand how our work fits into the bigger picture. This will help you grow in your career and strengthen the whole team.