Infrastructure Support commitments

Throughout September/October 2025, our Colleague Feedback Survey gathered the views of 91% of colleagues in the Infrastructure Support Team. Our commitments are:

To celebrate:

The work and impact of our team across Health and Safety, Facilities Management, Special Projects, Sustainability and Business Continuity. We'll share our successes across the organisation and highlight the difference we make.

To improve:

We'll ensure colleagues stay up to date with policy changes and industry standards through continuous professional development, team meetings, and lunchtime learning sessions.

To start doing:

Only 53% of colleagues believe survey feedback will be acted upon, so we're committing to discussing this at our team meetings and collectively finding ways to address this.