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Communities, Libraries and Learning Service Description

Sport Service Description

Service: Glasgow Sport (Leisure Centres, Health and Fitness, Sport)

(Controller) Who we are?

Glasgow Life as a charity delivers cultural, sporting and learning activities on behalf of Glasgow City Council, inspiring Glasgow’s citizens and visitors to lead richer and more active lives.  Glasgow Life, the operating name of Culture and Sport Glasgow, is the controller of personal information collected by us that is necessary for our processing purposes. Glasgow Sport is a service within Glasgow Life. See Contact Us for details of our data protection officer. 

(Purposes) Why do we need your personal information and what do we do with it? 

Glasgow Sport manages, operates and delivers a range of services at leisure centres and other venues throughout the city, aiming to enable the people and communities of Glasgow to improve their quality of life through culture, sport and learning.  Glasgow Sport process personal information to allow us to develop programmes and content in respect to our public tasks.  

For example, when we process the details you provide us when you sign up for Glasgow Club membership or a Pay As You Go booking card, it gives you access to a range of fitness services through Glasgow's network of leisure centres and we need your name and contact information in order to provide you with access to the full range of services, contact you if there is a problem or change to availability and in the case of monthly membership collect payments from your bank each month by direct debit. 

Contact us: You can contact our data protection officer about any data protection matter by:

Post: c/o Data Protection, GCC, City Chambers, George Square, Glasgow G2 1DU, United Kingdom.

E-mail: dataprotection@glasgow.gov.uk

Telephone on: 0141 287 1055

 

Museums Service Description

Service: Glasgow Museums (Museums and Collections)

(Controller) Who we are?

Glasgow Life as a charity delivers cultural, sporting and learning activities on behalf of Glasgow City Council, inspiring Glasgow’s citizens and visitors to lead richer and more active lives.  Glasgow Life, the operating name of Culture and Sport Glasgow, is the controller of personal information collected by us that is necessary for our processing purposes.  Glasgow Museums is a service within Glasgow Life. See contact us below for details of our data protection officer. 

(Purposes) Why do we need your personal information and what do we do with it? 

Glasgow Museums provide an internationally renowned, award-winning museum service, on behalf of Glasgow City Council as part of our public functionIt’s the largest civic museum service in the UK operating ten sites across the city as well as the Special Collections and City Archives housed at the Mitchell Library. We continue to contribute to the city’s Visitor and Tourism Plan, economic development, world class status and local neighbourhoods through delivery of core services, ambitious programming and capital projects with a service mission of “connecting people, objects and place”. Glasgow Museums process personal information to allow us to develop programme and content in respects to our public tasks. 

For example, when we process Museum Enquiries about our collections we need your name and contact information in order to respond to your enquiry. 

Contact us: You can contact our data protection officer about any data protection matter by:

Post: c/o Data Protection, GCC, City Chambers, George Square, Glasgow G2 1DU, United Kingdom.

E-mail: dataprotection@glasgow.gov.uk

Telephone on: 0141 287 1055

Arts, Music and Cultural Venues Service Description

Service: Glasgow Arts and Music (Arts, Music and Cultural Venues)

(Controller) Who we are?

Glasgow Life as a charity delivers cultural, sporting and learning activities on behalf of Glasgow City Council, inspiring Glasgow’s citizens and visitors to lead richer and more active lives.  Glasgow Life, the operating name of Culture and Sport Glasgow, is the controller of personal information collected by us that is necessary for our processing purposes.  Glasgow Arts and Music is a service within Glasgow Life. See Contact Us for details of our data protection officer. 

(Purposes) Why do we need your personal information and what do we do with it? 

Glasgow Arts and Music creates, manages, operates and delivers a range of high-profile venues, festivals, learning programmes, and cultural events of international significance. Working across a range of art forms, the service enhances the standing of Glasgow on the world stage, while delivering local activity at the heart of vibrant communities, providing pathways for all citizens and visitors to experience, and participate in, high-quality cultural activity. Glasgow Arts and Music process personal information to allow us to develop programme and content in respect of our public tasks and to perform contracts or take steps to enter into a contract. 

For example, when we process your Ticket purchase it gives you access to events throughout Glasgow’s Cultural Venues including the Glasgow Royal Concert Hall, City Halls, Old Fruitmarket and other venues across the city. 

We need your name and contact details to let you purchase tickets for our events by creating your own specific account. We need this information along with your billing information in order to process your payments and dispatch your tickets.

Contact us: You can contact our data protection officer about any data protection matter by:

Post: c/o Data Protection, GCC, City Chambers, George Square, Glasgow G2 1DU, United Kingdom.

E-mail: dataprotection@glasgow.gov.uk

Telephone on: 0141 287 1055

Glasgow Convention Bureau Service Description

Service: Glasgow Convention Bureau  

(Controller) Who we are?

Glasgow Life as a charity delivers cultural, sporting and learning activities on behalf of Glasgow City Council, inspiring Glasgow’s citizens and visitors to lead richer and more active lives.  Glasgow Life, the operating name of Glasgow Culture and Sport and of Culture and Sport Glasgow (Trading) C.I.C., is the controller of personal information collected by us that is necessary for our processing purposes.  Glasgow Convention Bureau is a service within Glasgow Life. See Contact Us below for details of our data protection officer. 

(Purposes) Why do we need your personal information and what do we do with it? 

Glasgow Convention Bureau is responsible for positioning Glasgow as a major conference destination within the UK and internationally working in partnership with businesses and academia. The bureau manages a range of activity, including researching, attracting and supporting a variety of conferences to the city. The bureau also manages conference accommodation bookings. Glasgow Convention Bureau processes personal information to allow us to secure conference business and to provide conference and visitor services to the city that meet our public task.  

For example, when we process your literature requests, where you request city tourist information leaflets for your conference attendees, we need your name and contact information in order to provide you with these services.

Contact us: You can contact our data protection officer about any data protection matter by:

Post: c/o Data Protection, GCC, City Chambers, George Square, Glasgow G2 1DU, United Kingdom.

E-mail: dataprotection@glasgow.gov.uk

Telephone on: 0141 287 1055

Development/Fundraising Service Description

Service:  Fundraising Team

(Controller) Who we are?

Glasgow Life as a charity (charity no:SC037844) delivers cultural, sporting and learning activities on behalf of Glasgow City Council, inspiring Glasgow’s citizens and visitors to lead richer and more active lives.  Glasgow Life, the operating name of Culture and Sport Glasgow, is the controller of personal information collected by us that is necessary for our processing purposes. Glasgow Life’s Fundraising Team is a service within Glasgow Life. See Contact Us below for details of our data protection officer. 

(Purposes) Why do we need your personal information and what do we do with it? 

The Glasgow Life’s Fundraising Team inspires Glasgow’s citizens and visitors to support our fundraising campaigns, appeals and projects to make a positive impact on individuals, the communities in which they live and the city as a whole.  Over 75% of the population of Glasgow benefit from our programmes, services and activities every year through our Arts, Communities, Events, Museums, Sport, Young Glasgow, Music programmes and Libraries service, on behalf of Glasgow City Council as part of our public function.  The Fundraising team process personal information to allow us to process donations, manage memberships and corporate sponsorships.

For example, in order to process your donation or membership we need your name, contact and financial information in order to process the payment and send confirmation of your donation or send your membership card

Specific Privacy Notices

Direct Marketing and Promotions - Corporate

Comments, Compliments, Complaints - Corporate

Equalities Monitoring - Corporate

FOI and EIRs - Corporate

Incident Reporting - Corporate

Subject Access Rights Request - Corporate

Statistical Research - Corporate

Invoice Processing - Corporate

Media Enquiries and Interview Requests - Corporate

Acquisitions - Museums and Collections

Biological Records Centre - Museums and Collections

Community Loan Service - Museums and Collections

Copy Requests - Museums and Collections

Copyright - Museums and Collections

Exhibition Proposal - Museums and Collections

Filming or Recording Subject Consent - Museums and Collections

Licensing - Museums and Collections

Museum Enquiries - Museums and Collections

Permission to take Images - Museums and Collections

Code of Practice for using Glasgow Museum Research Materials - Museums and Collections

Archives Reader Registration - Museums and Collections

Archives Copy Request - Museums and Collections

Archives Copyright Waiver - Museums and Collections

Archives Burial Enquiries - Museums and Collections

Archives Otherwise Closed Archives - Museums and Collections

Archives Photographic Request - Museums and Collections

Production Fee for Dean of Guild Building Control

Architectural Drawings - Museums and Collections

Library Membership - Communities and Libraries

Accommodation Group Bookings - Conventions

Client Enquiries - Conventions

Client Travel and Accommodation (Site Visits) - Conventions

Diary - Conventions

Civic Applications - Conventions

Client Satisfaction Survey - Conventions

Conference Support Service Information - Conventions

Literature Requests - Conventions

Member contacts - Conventions

Good Move Revitalise - Sport

Learn to Swim Programme - Sport

Holiday Programme - Sport

Participation Programmes - Sport

Rugby Holiday Programme - Sport

Live Active Referral Scheme - Sport

 

 

Glossary

A full list and explanation of all the terminology listed on this page can be viewed here. 

Controller: A natural or legal person who determines the purposes for which (and the means by which) personal data are processed. Controllers must comply with the data protection principles.

Processor: A natural or legal person which processes personal data on behalf of the controller under an agreement that provide written instructions for the processing. The processor cannot use the data for their own purposes.

 

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